Summary
Overview
Work History
Education
Skills
Timeline
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Abischag (Abby) Casseus

Summary

Dynamic professional with a proven track record at Amazon, excelling in problem-solving and team collaboration. Contributing to operational efficiency and a positive work environment. skilled in patient care,and health monitoring. Known for effective communication, empathy in high-pressure environments. Prepared to contribute significantly as a skilled administrative professional with experience in providing comprehensive support in academic advising environments. Proven ability to manage office operations, coordinate schedules, and assist students with inquiries. Strong focus on team collaboration and achieving results, adaptable to changing needs.

Overview

8
8
years of professional experience

Work History

Warehouse Associate

Amazon
04.2024 - Current
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Displayed adaptability by taking on various roles within the warehouse as needed,
  • Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
  • Sustained a clean and organized work environment, contributing to increased productivity and efficiency.
  • Achieved high levels of attendance punctuality reflecting commitment towards warehouse objectives.

General Manager

Universal Training Center
02.2019 - 12.2023
  • Developed and implemented marketing strategies to increase sales and profitability. While cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty. I organized a safe environment for employees and patrons by oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure. Quality control systems to boost overall product consistency and reliability. Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Conducted regular inventory assessments
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Increased customer satisfaction by developing effective client feedback system that led to service improvements.
  • Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents Coordinated with IT department.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.


Associate

Korrect Optical
01.2018 - 04.2021

Increased customer satisfaction by resolving complex issues and providing exceptional service at all times. Spearheaded successful marketing campaign, creatively utilizing social media. Reducing product damage by properly handling and storing materials. Assisted in training new hires, sharing best practices and providing support for their integration into the team. Inspected all materials and performed boxing, packing, labeling, and preparation of related documents for shipping.

Education

No Degree - Licensed Practical Nursing

UTC Nursing School
Lauderdale Lakes, FL
07-2023

Bachelor of Arts - Elementary Education / Psychology

Cambridge College
Cambridge, MA
02-2002

No Degree - Biotechnology And Physical Sciences

Massachusetts Bay Community College
Wellesley Hills, MA
09-1996

Skills

  • Attention to details
  • Health promotion
  • Verbal communication
  • Document preparation
  • Human resources
  • Project coordination
  • Multitasking
  • Dedicated team player

Timeline

Warehouse Associate

Amazon
04.2024 - Current

General Manager

Universal Training Center
02.2019 - 12.2023

Associate

Korrect Optical
01.2018 - 04.2021

No Degree - Licensed Practical Nursing

UTC Nursing School

Bachelor of Arts - Elementary Education / Psychology

Cambridge College

No Degree - Biotechnology And Physical Sciences

Massachusetts Bay Community College