Abby Davis
Pottsville,AR
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
3
3
years of professional experience
Work History
Service Desk Employee
Walmart Neighborhood Market
Russellville , AR
01.2024 - 11.2024
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Reviewed incoming returns for accuracy and completeness to ensure compliance with company policies.
- Answered phone calls promptly and professionally to address customer inquiries or complaints.
- Cashed checks for customers according to established policies and procedures.
- Identified fraudulent documents presented by customers during transaction processing.
Food Service Worker
Chick-fil-A
Russellville, AR
05.2023 - 08.2023
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Assisted with inventory management and restocking supplies as needed.
- Performed opening and closing duties as assigned by management.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Collaborated with team to deliver timely service of items.
- Filled and served various beverages for customers.
- Received food orders from individuals and explained offerings.
Seasonal Worker
Boot Barn
Russellville , AR
10.2021 - 01.2022
- Operated a cash register to process customer payments.
- Stocked shelves with incoming inventory items.
- Performed price changes as directed by supervisor.
- Provided excellent customer service at all times.
- Communicated effectively with other staff members about customer needs.
- Restocked supplies for checkout area as needed.
Education
High School Diploma -
Pottsville High School
Pottsville, AR05-2024
Skills
- Active listening
- Organization
- PPE compliance
- Software Proficiency
- Training & Development
- Organization and time management
- Team building
- Communication
- Dependable and responsible
- Customer service
Timeline
Service Desk Employee
Walmart Neighborhood Market
01.2024 - 11.2024
Food Service Worker
Chick-fil-A
05.2023 - 08.2023
Seasonal Worker
Boot Barn
10.2021 - 01.2022
High School Diploma -
Pottsville High School