Abby Delay
Marysville,MI
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs, and problems.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Speedway Gas Station
04.2022 - 06.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Used in-store system to locate inventory and place special orders for customers.
Retail Sales Associate
Classic Pet Supply
09.2020 - 11.2021
- Greeted customers and provided outstanding customer service.
- Coordinated with stock team to expedite restocking of high-demand items.
- Enhanced store appearance and shopping experience with meticulous shelf organization and cleanliness.
- Fostered positive shopping environment, greeting customers warmly and providing personalized assistance.
- Managed inventory to prevent stock shortages, ordering new items as necessary.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Engaged with customers on sales floor, offering assistance and improving shopping experience.
- Assisted in setting up promotional displays to attract customer attention and boost sales.
- Trained new employees in sales techniques and store procedures, improving team effectiveness.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
- Performed cash, card, and check transactions to complete customer purchases.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Education
Marysville High School
Marysville, MISkills
- Customer service
- Teamwork
- Time management
- Cash handling
- Retail sales
- Store opening and closing
- Product knowledge
- Stocking and receiving
- Store maintenance
- Phone etiquette
- POS system operations
- Friendly and helpful
Timeline
Retail Sales Associate
Speedway Gas Station
04.2022 - 06.2023
Retail Sales Associate
Classic Pet Supply
09.2020 - 11.2021
Marysville High School
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