Abby DeVries
Lehigh Acres,FL
Summary
Organized and customer-focused professional with experience as a Sales Associate and Receptionist. Proficient in managing customer interactions, handling phone inquiries, and scheduling appointments. Possesses strong communication and multitasking skills to ensure a positive client experience. Excels in adapting to fast-paced environments and problem solving with enthusiasm to learn.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Associate
TJX Companies
10.2021 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Excellent communication skills, both verbal and written.
Receptionist
Fort Myers Plumbing & Gas
08.2022 - 09.2024
- Managed incoming calls and scheduled appointments to optimize organizational efficiency.
- Greeted incoming customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
High School Diploma -
Riverdale High School
Fort Myers, FL05-2022
Skills
- Exceptional customer service
- Data Entry
- Scheduling
- Strong Communication and Interpersonal Skills
- Organization skills
- POS System Operation
- Positive and professional
- Telephone skills
Certification
- Microsoft Word
- Microsoft Excel
References
References available upon request.
Timeline
Receptionist
Fort Myers Plumbing & Gas
08.2022 - 09.2024
Sales Associate
TJX Companies
10.2021 - Current
High School Diploma -
Riverdale High School