Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Abby Dowd

Orlando,FL

Summary

Experienced and energetic self starter seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Waitress

F&D Cantina
03.2022 - 12.2023
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining high levels of attention to detail.
  • Strengthened communication skills through regular interactions with others.
  • Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
  • Trained new waitstaff on proper food handling, customer service and safety procedures.

Waitress

The Taproom at Dubsdread
06.2021 - 01.2022
    • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
    • Complied with all company policies regarding uniform standards, punctuality, and professionalism.
    • Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
    • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Education

Bachelor of Science - Business Administration And Management

University of Central Florida
Orlando, FL
05.2024

Business Administration And Management

Ave Maria University
Ave Maria, FL

High School Diploma -

Marjory Stoneman Douglas High School
Parkland, FL
06.2020

Skills

  • Microsoft Excel Skills
  • Point of Sale Computer Skills
  • Run Financial Reports
  • Regulate Banks
  • Strong Multitasking Skills
  • Safe Food Handling
  • Relationship Management
  • Customer Service

Certification

  • Microsoft Excel Certification
  • UCF Entrepreneurship Certification
  • ServSafe Certification

Timeline

Waitress

F&D Cantina
03.2022 - 12.2023

Waitress

The Taproom at Dubsdread
06.2021 - 01.2022

Bachelor of Science - Business Administration And Management

University of Central Florida

Business Administration And Management

Ave Maria University

High School Diploma -

Marjory Stoneman Douglas High School
Abby Dowd