Experienced and energetic self starter seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
F&D Cantina
03.2022 - 12.2023
Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining high levels of attention to detail.
Strengthened communication skills through regular interactions with others.
Promoted specials or upsold items effectively, increasing average check size and boosting overall sales revenue.
Trained new waitstaff on proper food handling, customer service and safety procedures.
Waitress
The Taproom at Dubsdread
06.2021 - 01.2022
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Complied with all company policies regarding uniform standards, punctuality, and professionalism.
Handled customer complaints diplomatically, working towards satisfactory solutions that ultimately retained loyal clientele.
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Education
Bachelor of Science - Business Administration And Management
University of Central Florida
Orlando, FL
05.2024
Business Administration And Management
Ave Maria University
Ave Maria, FL
High School Diploma -
Marjory Stoneman Douglas High School
Parkland, FL
06.2020
Skills
Microsoft Excel Skills
Point of Sale Computer Skills
Run Financial Reports
Regulate Banks
Strong Multitasking Skills
Safe Food Handling
Relationship Management
Customer Service
Certification
Microsoft Excel Certification
UCF Entrepreneurship Certification
ServSafe Certification
Timeline
Waitress
F&D Cantina
03.2022 - 12.2023
Waitress
The Taproom at Dubsdread
06.2021 - 01.2022
Bachelor of Science - Business Administration And Management