Abby Duke
Tampa,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
4
4
years of professional experience
Work History
Tijuana Flats
Cashiers
08.2023 - Current
- greet customers
- check out customers orders
- run out food to customer
- bag ToGo, Doordash, Curbside, and Pick up orders
- bring out curbside orders
- finish side work and closing tasks
- clean tables and trays after customers
- refill the hot sauce bar
- get refills on customers drinks
Counter Sales Associate
Kilwins Chocolate Fudge and Ice Cream
04.2023 - 08.2023
- Scoop ice cream
- Wash dirty dishes
- Closing tasks
- Clean countertops
- Weigh and package chocolates
- Make waffle cones and waffle cone batter
- Stock the counters
- Sweep and mop the floors as well as emptying trash cans
- Greet customers
- Organize ice cream freezer
- Opened, shelved, and merchandised new products in visually appealing and well-organized displays for maximum sales promotions
- Assisted customers in completing purchases, locating items, and enrolling in reward programs in order to increase customer loyalty, satisfaction, and sales.
Assistant
Victoria Hair Co
03.2020 - 04.2023
- Greet clients
- Cape up clients for color and haircuts
- Shampoo and wash color or highlights out of clients hair
- Wash and fold laundry
- Sweep floors
- Wash dishes
- Clean out color bowls
- Schedule and check out appointments
- Keep the front of the house tidy and organized
- Work at the front desk.
Education
Bachelor of Arts - Psychology
University of South Florida
Tampa, FL04.2025
Associate of Arts - Psychology
Lake-Sumter State College
Leesburg, FL04.2023
No Degree - High School
The Villages Charter High School
The Villages05.2023
CPR certification AED certification NASM (National Academy of Sports Medicine) certification - Personal Training
The Villages Charter School
The Villages, FL04.2022
Skills
- work well under pressure
- good at multi tasking
- friendly
- Sales Expertise
- Assist Customers
- To-Go Order Preparation
Timeline
Tijuana Flats
Cashiers
08.2023 - Current
Counter Sales Associate
Kilwins Chocolate Fudge and Ice Cream
04.2023 - 08.2023
Assistant
Victoria Hair Co
03.2020 - 04.2023
Bachelor of Arts - Psychology
University of South Florida
Associate of Arts - Psychology
Lake-Sumter State College
No Degree - High School
The Villages Charter High School
CPR certification AED certification NASM (National Academy of Sports Medicine) certification - Personal Training
The Villages Charter School