Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Abby Burdick

Bend,OR
Abby Burdick

Summary

Enthusiastic and highly organized professional with a passion for delivering exceptional customer service and enhancing in-person operations. Known for a positive attitude and energetic approach, consistently exceeding client expectations through proactive communication and problem-solving. Demonstrates a strong work ethic and dedication to achieving results, while effectively managing tasks and prioritizing responsibilities. Committed to fostering a welcoming environment that enhances the customer experience and drives operational success.

Overview

16
years of professional experience

Work History

Self-employed

Owner/Operator Abby Burdick Designs LLC
06.2019 - Current

Job overview

OVERVIEW


Dynamic home stager with a proven track record of enhancing property appeal and accelerating sales. Expert in crafting personalized staging strategies that highlight a home’s strengths and resonate with target buyers. Strong project management skills, overseeing all aspects from initial consultation to final setup. Committed to staying ahead of design trends and utilizing creative solutions to create inviting, market-ready spaces.


RESPONSIBILITIES


  • Manage all aspects of the business, including client consultations, inventory management, budgeting, and marketing efforts to attract new clients.
  • Design and execute home staging projects for residential properties, enhancing aesthetic appeal to facilitate quicker sales and higher offers.
  • Utilize strong project management skills to coordinate logistics, ensuring timely setup and takedown of staging materials.
  • Collaborate with homeowners and real estate agents to understand specific needs and market trends, tailoring staging solutions to target buyer demographics.
  • Develop and implement creative staging plans, utilizing furniture, decor, and art to highlight property features and create inviting environments.
  • Conduct market research to stay updated on design trends and competitive pricing, optimizing staging strategies for maximum impact.

City of Bellevue, Washington

Administrative Assistant
09.2017 - 06.2019

Job overview

OVERVEIW:

As an Administrative Office Assistant for the City of Bellevue in the Parks & Community Services Department at North Bellevue Community Center, I enjoy constant interactions with patrons of all ages and diverse backgrounds, I'm required to be flexible-minded, I'm good with computer systems, and am detail oriented with high organizational abilities.

RESPONSIBILITIES:

•Ability to work cohesively internally and externally with staff and community members.
•Communicate effectively (both orally and in writing).
•Keep abreast changes in policies, programs, procedures, standards and regulations applicable to the Bellevue Parks & Community Services Department.
•Good judgment and initiative, to make informed decisions on processes and efficiencies in order to support the Bellevue Parks & Community Services department.
•Required to work well with others in a coordinated effort to get the job done.
•Maintain good judgment and take initiative in order to make independent decisions.
•Ability to be organized and flexible, in order to accommodate change as priorities or special situations arise.
•Ability to multi task.
•Ability to handle last minute changes under pressure.
•Assist with program data entry and maintenance as needed.

City of Bellevue, Washington

Recreation Program Technician
05.2014 - 09.2017

Job overview

OVERVIEW:

I provide direct front desk customer service at the South Bellevue Community Center as well as administrative and program support to recreation staff with an emphasis on marketing and advertising programs and soliciting for donations and sponsorships for large special events.

RESPONSIBILITIES:

• Greet customers and provide information to program participants and the general public and directing building users to their assigned areas.
• Process program registrations and collecting fees; maintaining required forms and information for each participant.
• Process facility rental requests and collecting fees; maintaining building use schedule and ensuring necessary staff and equipment are available for renters.
• Collect and maintain statistical data, including rosters, program and facility rental revenues and expenses, and timesheets for payroll.
• Deliver and pick up program materials and equipment, helping prepare brochures, flyers, and banners for distribution throughout the City.
• Prepare program sites for specific programs; move equipment and supplies as needed for the day's program schedule; set-up/break-down rooms for meetings and facility rentals
• Assist with updating and maintaining event calendars, website content, social media sites, and other advertising opportunities identified by the Recreation Coordinator.
• Assist lead at special events responsible for coordinating logistics under the direction of the Recreation Coordinator
◦ Recruit volunteers to assist with special events.
◦ Develop sponsorship proposals and donation request letters.
◦ Contact local merchants and soliciting for sponsorships and donations.
◦ Follow up with and maintaining relations with local merchants for long-term benefit and to develop self-sustaining special events.

Efinancial

Business Development Manager
05.2012 - 02.2014

Job overview

OVERVIEW & RESPONSIBILITIES


Responsible for the overall management and development of the Business Development Representative Team. As the BDR Manager I possess a strong ability to deliver results. This includes performance management, one on one and group coaching, and employee learning development. Communication is key in this role, along with active listening skills, patience, and the ability to multi-task.

As the BDR Manager I am expected to meet and exceed specific measurable goals geared toward call center performance, compliance, and customer engagement and satisfaction. I am also flexible and able to solve intricate problems. This includes excellent explanatory skills, implementing disciplinary steps both written and verbal, performance auditing, attendance management, and systems training.

Efinancial

Business Development Representative
10.2011 - 05.2012

Job overview

OVERVIEW:

Made first contact to outbound calls to prospective customers to establish a level of interest in life insurance then connect them with an in-house licensed agent to discuss their life insurance needs.

RESPONSIBILITIES:

• Make outbound calls to prospects to develop an interest in life insurance
• Discuss insurance inquiries with clients and match them with an in-house State Licensed Agent
• Enter information of prospects solicited into database system

PRO Sports Club

Group Fitness Supervisor
06.2010 - 10.2011

Job overview

OVERVIEW:

As the Group Fitness Supervisor at PRO Sports Club I managed a variety of administrative and supervisory functions. I this position I was responsible for assisting the Group Fitness Manager in the daily operation and management of the Group Fitness Department.

RESPONSIBILITIES:

• Assisted with recruiting, hiring, and training all new instructors
• Assisted accounting with member inquiries and processes transactions in a timely manner
• Assisted with processing bi-monthly payroll for the department
• Responded to inquiries in person, over the phone, and via e-mail promptly and courteously
• Maintained & ensured all Studios were ready for classes to ‘Show Ready’ standards
• Completed all tasks related to marketing of the Group Fitness department
• Assisted with equipment maintenance & inventory for the department
• Maintained uniforms & inventory in an organized and accurate fashion
• Maintained files & information in a neat & orderly manner
• Completed quarterly file audits as required
• Prepared and completed Employee Reviews
• This position was full-time and required a mixture of mornings, evenings, and weekend work.

PRO Sports Club

Personal Trainer & Group Fitness Instructor
07.2008 - 06.2010

Job overview

OVERVIEW & RESPONSIBILITIES:

• Maintained current and accredited certifications by attending continuing education courses and conferences
• Required to actively seek, recruit and maintain clientele to meet monthly sales quotas
• Facilitate consultation meetings in person, on the phone and via e-mail with new and existing clients to discuss expected outcomes
• Managed individual client accounts and packages to ensure accuracy
• Accurately document each individual session using medical based charting and the SOAP note format
• Performd sales calls to new and existing membership accounts to generate personal training clients
• Assisted with any day-to-day customer service or operational tasks in the Fitness Center department
• Prepared lesson plans and music selection for each group fitness class

Education

Central Washington University
Ellensburg

Bachelor of Science from Kinesiology & Exercise Science
06.2008

Skills

  • Administrative Oversight
  • Verbal and written communication
  • Small business operations
  • Relationship Building
  • Customer Relations

Timeline

Owner/Operator Abby Burdick Designs LLC

Self-employed
06.2019 - Current

Administrative Assistant

City of Bellevue, Washington
09.2017 - 06.2019

Recreation Program Technician

City of Bellevue, Washington
05.2014 - 09.2017

Business Development Manager

Efinancial
05.2012 - 02.2014

Business Development Representative

Efinancial
10.2011 - 05.2012

Group Fitness Supervisor

PRO Sports Club
06.2010 - 10.2011

Personal Trainer & Group Fitness Instructor

PRO Sports Club
07.2008 - 06.2010

Central Washington University

Bachelor of Science from Kinesiology & Exercise Science
Abby Burdick