Abby Fitzpatrick
Ashland,OR
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
3
3
years of professional experience
Work History
Youth Sports Coach
Willamalane Adult Activity Center
05.2021 - 12.2023
- Increased player retention by creating engaging practice sessions and promoting sportsmanship.
- Utilized positive communication to encourage team and promote integrity and respect.
- Collaborated with other coaches to develop comprehensive training programs for optimal player development.
- Implemented injury prevention techniques during training sessions to reduce the risk of accidents and promote overall player safety.
Customer Service Specialist
Willamalane Park And Recreation District
05.2022 - 07.2023
- Increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.
- Maintained up-to-date knowledge of products and services to provide accurate information to customers.
- Conducted thorough research to address complex customer issues, ensuring complete resolution quickly.
- Took payment information and other pertinent information such as addresses and phone numbers to schedule rentals of facilities.
- Maintained and managed customer files and databases.
Education
High School Diploma -
Thurston High School
Springfield, OR06.2023
Skills
- Positive attitude
- Session planning
- Effective communication
- Team building
- Problem solving
- Strong leadership
Timeline
Customer Service Specialist
Willamalane Park And Recreation District
05.2022 - 07.2023
Youth Sports Coach
Willamalane Adult Activity Center
05.2021 - 12.2023
High School Diploma -
Thurston High School
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