Abby Foster
Springfield
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Special Events and Experience Manager
History Museum On The Square
10.2023 - Current
- Enhanced customer experiences by analyzing feedback and implementing targeted improvements.
- Developed comprehensive training programs to ensure team members were well-equipped to handle diverse needs.
- Collaborated with cross-functional teams to optimize service offerings and drive business growth.
- Assisted with k-12 field trips to the museum.
- Facilitated adult group visits to the museum.
- Worked closely with numerous organizations in the community.
- Planned and executed numerous fundraising events.
Event Specialist
Eventful Rental
05.2023 - 10.2023
- Interfaced with clients to understand event objectives.
- Made budgets and proposals for events.
- Designed all creative aspects of events.
- Participated in set-up and tear-town of both small and large scale events.
- Worked closely with other vendors in the event industry.
- Attended trade shows.
Sales Associate
Karl's Tuxedos
08.2021 - 05.2023
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales by offering advice on purchases and promoting additional products.
Intern
Hired Hostess
05.2021 - 08.2021
- Corresponded with clients to answer questions and resolve issues.
- Conferred with event staff at event site to coordinate details.
- Performed event coordination for larger parties and gatherings.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Sales Associate
Homegoods
08.2020 - 08.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Bachelor of Science - Hospitality Leadership
Missouri State University
Springfield, MO08.2023
High School Diploma -
Waynesville High School
Waynesville, MO05.2019
Skills
- Time Management
- Verbal and Written Communication
- Teamwork and Collaboration
- Customer Service
Timeline
Special Events and Experience Manager
History Museum On The Square
10.2023 - Current
Event Specialist
Eventful Rental
05.2023 - 10.2023
Sales Associate
Karl's Tuxedos
08.2021 - 05.2023
Intern
Hired Hostess
05.2021 - 08.2021
Sales Associate
Homegoods
08.2020 - 08.2021
Bachelor of Science - Hospitality Leadership
Missouri State University
High School Diploma -
Waynesville High School
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