Abby Fries
Port Sandy Bay
Two Rivers,WI
8
years of professional experience
Friendly, hardworking, and dependable with 4+ years in customer service working in a fast-paced environment. Able to handle conflict and find resolutions quickly and efficiently using critical thinking skills. Adaptable to changing situations.
Work History
Sales Clerk
2 Years 6 Months- Assist customers with bakery item selections, descriptions, and special order requests.
- Process customer purchases accurately using POS register and cash handling procedures.
- Restock display cases with fresh products.
- Handle customer complaints and resolve problems.
- Fill in and help with other tasks when the time allows.
Bartender
2 Years 6 Months- Mix cocktails, beer, and wine orders.
- Manage bar station cleanliness, restock supplies, and maintain organized service flow during busy shifts.
- Process guest payments accurately using both cash and card systems.
- Recommend food and drinks based on customer preference and availability.
- Take orders and run food to tables.
- Handle customer complaints quickly and professionally.
Finishing
2 Months- Installed windows in the doors.
- Touched up any imperfections.
- Nailed in the beading and molding.
- Caulked and sealed the doors.
Sales Clerk
1 Year 8 Months- Assisted customers with bakery item selections, descriptions, and special order requests.
- Restocked display cases with fresh products.
- Cleaned the store and the back room and made sure the dishes were done.
- Balanced register transactions and resolved basic payment discrepancies with accuracy.
- Packaged baked goods for carryout with detail so as not to destroy the product in transit.
- Dealt with customer complaints and concerns professionally.
Bartender, Waitress, and Kitchen Staff
2 Years 9 Months- Mixed cocktails, poured and opened beer, and poured wine.
- Took orders, ran out food, checked on customers, dishes, and made pizzas
- Processed guest payments accurately using point-of-sale systems.
- Recommended beverages and food options based on guest preferences, menu knowledge, and current drink selections.
- Resolved guest concerns quickly while preserving professional, friendly service.
Dairy Stocker and Checkout Cashier
1 Year 1 Month- Stocked dairy cases, rotated product, and maintained accurate inventory.
- Inspected dates and quality, removing damaged or expired products from sales floor.
- Organized backroom cooler inventory for efficient restocking and space utilization.
- Helped customers find items they were searching for.
- Scanned grocery items, applied coupons, and helped bag grocery items.
Education
Bachelor of Science - Psychology And Criminology
Associate of Science
High School Diploma
Skills
Organized
Friendly
Positive Attitude
Hardworking
Teachable
Teamwork
Problem Solving
Critical Thinking
Customer Service
Timeline
Sales Clerk
Hartman’s Bakery
05.2024 - CurrentRead More
Bartender
Port Sandy Bay
05.2024 - CurrentRead More
Finishing
VT Industries
06.2022 - 08.2022Read More
Sales Clerk
Hartman’s Bakery
10.2020 - 06.2022Read More
Bartender, Waitress, and Kitchen Staff
Port Sandy Bay
09.2019 - 06.2022Read More
Dairy Stocker and Checkout Cashier
Pick N Save
08.2018 - 09.2019Read More
The University of Wisconsin Whitewater
Bachelor of Science from Psychology And Criminology
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The University of Wisconsin Green Bay-Manitowoc Campus
Associate of Science
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Two Rivers High School
High School Diploma
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