Knowledgeable Certified Nursing Assistant with solid foundation in patient care and support. Known for reliability and adaptability. Proven ability to assist in various medical procedures and enhance patient comfort while doing so. Demonstrated efficiency in managing patient records and collaborating with healthcare teams. Has previously worked in a clinical setting, hospital setting, and multiple skilled nursing facilities.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Home Health Aide Care Giver
09.2016 - 06.2024
Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Helped patients complete range of motion exercises to prevent loss of function during care.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Followed directions of licensed nurses to administer medications and treatments.
Offered transportation to and from appointments, shopping and other activities to help patient stay social, active and maintain access to essential items and services.
Performed ambulation and exercise and completed household services to help patient maintain routine and lifestyle in familiar home environment.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Mental Health Technician
Baptist Health
03.2019 - 03.2021
Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
Performed scheduled patient safety checks and documented results to establish patients' well-being.
Applied de-escalation and limit-setting techniques to promote patient cooperation.
Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
Developed and maintained positive relationships with clients to create safe and supportive environment.
Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
Maintained detailed records of patient interactions, ensuring accurate documentation for future reference.
Educated patients on coping strategies and self-help techniques to better manage their mental health symptoms.
Assisted in the development of individualized treatment plans to address specific patient needs and promote recovery.
Supported families in understanding their loved one''s mental health condition and provided resources for ongoing support.
Promoted a safe, therapeutic environment by enforcing facility policies and maintaining patient confidentiality at all times.
Improved patient well-being by providing compassionate care and support during their mental health journey.
Implemented group therapy sessions, facilitating open communication and fostering a supportive community among patients.
Leveraged professional expertise in behavioral management techniques to minimize disruptions within the therapeutic environment.
Contributed to a culture of excellence within the facility by consistently upholding high standards of care and actively seeking opportunities for improvement.
Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
Conducted thorough assessments upon patient admission, gathering essential background information for accurate diagnosis and effective treatment planning.
Received the Employee Spotlight Reward
Served as a member of the patient care team
Served as a member of the Behavioral Health Unit Management Team
Cardiac Patient Care Technician
Baptist Health
09.2015 - 09.2016
Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
Documented patient information and care activities in electronic health record.
Enhanced teamwork by collaborating closely with nurses and doctors to coordinate patient care.
Enhanced patient satisfaction by providing compassionate and attentive care.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in healthcare setting.
Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Maintained inventory of medical supplies, ensuring availability for all procedures and treatments.
Improved clinical workflow with introduction of electronic health records system.
Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Followed directions of licensed nurses to administer medications and treatments.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Helped patients with self-feeding and assisted feeding, based on individual needs.
Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Performed medical records management, including filing, organizing and scanning documents.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Medical Assistant
Hometown Care
04.2015 - 12.2015
Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Obtained client medical history, medication information, symptoms, and allergies.
Completed EKGs and other tests based on patient presentation in office.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Explained procedures to patients to reduce anxieties and increase patient cooperation.
Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Sanitized, restocked, and organized exam rooms and medical equipment.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Liaised with patients and addressed inquiries, appointment requests and billing questions.
Performed medical records management, including filing, organizing and scanning documents.
Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Oriented and trained new staff on proper procedures and policies.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Increased efficiency in office by implementing digital filing system for patient records.
Certified Nursing Assistant
Redbanks Colonial Terrace
12.2012 - 04.2015
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
Implemented infection control protocols, minimizing spread of illnesses among patients and staff.
Improved patient satisfaction with empathetic listening and addressing concerns promptly.
Documented patient information and care activities in electronic health record.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Certified Nursing Assistant
Crittenden County Health And Rehabilitation Center
05.2012 - 12.2012
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted nurses with wound care procedures ensuring proper healing processes took place.
Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Helped clean and prepare patient consultation rooms to maintain hygiene standards
Assisted with diagnostic tests and medical procedures, contributing to accurate diagnoses and treatment plans.
Monitored vital signs for early detection of medical issues, ensuring timely intervention and treatment.
Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
Education
High School Diploma -
Webster County High School
Dixon, KY
05-2013
Skills
Direct Patient Care
Cardiac Care
Hospice Care
Colostomy Care
Phlebotomy
Immunization Administration
Data Entry
Clinical Documentation
Simple dressings
Procedure Assistance
Patient Management
Patient Scheduling
Customer Service
Medical Terminology Knowledge
Anatomy and Physiology Knowledge
Dementia and Alzheimer's Knowledge
Electronic Medical Records
Electronic Health Records
HIPAA Compliance
CPR
First Aid
Emergency Response Preparedness
Medical Billing
Emergency Room Procedures
Reliable team player
Companionship and emotional support
Medical Office Management
Payment Collection
Inventory Management
Medical Records Management
Appointment Setting
Professionalism and Ethics
Complex Problem-Solving
Organized
Certification
Certified Nursing Assistant (CNA) - State Boards of Nursing.
Employee Spotlight Reward
I received the Employee Spotlight Reward for going "above and beyond" in patient care.
Timeline
Mental Health Technician
Baptist Health
03.2019 - 03.2021
Certified Nursing Assistant
Home Health Aide Care Giver
09.2016 - 06.2024
Cardiac Patient Care Technician
Baptist Health
09.2015 - 09.2016
Medical Assistant
Hometown Care
04.2015 - 12.2015
Certified Nursing Assistant
Redbanks Colonial Terrace
12.2012 - 04.2015
Certified Nursing Assistant
Crittenden County Health And Rehabilitation Center
05.2012 - 12.2012
Certified Nursing Assistant (CNA) - State Boards of Nursing.
High School Diploma -
Webster County High School
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