Abby Gallardo
Pflugerville,Texas
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
7
7
years of professional experience
Work History
Influencer Management
Nadine West
Austin, TX
03.2022 - 09.2022
- Created, managed and published content across 3 Facebook pages.
- Built relationships with other brand ambassadors and influencers to assist in social media strategy.
- Produced relevant product content to reach target customers.
- Maintained social media accounts by keeping content engaging, fresh, educational and entertaining.
- Analyzed consumer usage patterns to identify trends and target key demographics.
- Monitored and built social media following by maintaining solid online presence via community engagement.
- Communicated product value, quality and style to educate and entice potential customers.
HR Manager and Recruiter
Nadine West
Austin, Texas
04.2020 - 03.2022
- Motivated over 100 employees through special events, incentive programs and constructive feedback.
- Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Managed employee disputes by employing conflict resolution techniques.
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation, and employment postings, hiring proposals and new hire onboarding.
- Guided leaders and employees on company policies, programs, benefits, and salary administration.
- Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
- Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments.
- Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs.
- Directed job fairs to bring in local talent for long term and seasonal positions.
Office Administrator
Beck TV
Pflugerville, Texas
01.2014 - 04.2018
- Tracked and restocked office supplies to keep team members on-task and productive.
- Facilitated office productivity, coordinating personnel schedules, quality assurance and procedural improvements.
- Organized domestic travel arrangements for up to 10 staff members, including all transportation and hotel stays for President and Vice President of Beck TV.
- Provided expert clerical support to over 5 internal staff and management by answering phone calls, copying records, preparing deliveries and organizing incoming and outgoing correspondence.
- Tracked and recorded team expenses and reconciled accounts to maintain accurate, current and compliant financial records.
- Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members.
- Entered accounts payable, accounts receivable, invoices and expense reimbursements.
- Liaised with assorted base of customers and reps, addressing requests and inquiries via phone or email.
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions for annual conferences.
- Reconciled account files and produced monthly reports to keep comptroller informed about office operations.
- Managed reception and lobby area, greeted visitors and responded to requests for information.
Education
San Antonio College
San Antonio, TXSkills
- Social Media Trend Analysis
- Administering Social Media Accounts
- Social Media Platforms
- G Suite
- Event coordination
- Canva (Software)
- Data entry
- Travel Arrangements
- MS Office
- Processing expenses and invoices
- Promotional Materials
- Spanish fluency
- Accounts payable / accounts receivable
- Meeting coordination
- Excel spreadsheets
- Compensation and Benefits Administration
- Performance Management Systems
- Recruiting and Interviewing
- Onboarding, Training and Development
- Employment Record Verification
- Human Resources Department Processes
References
Available upon request
Timeline
Influencer Management
Nadine West
03.2022 - 09.2022
HR Manager and Recruiter
Nadine West
04.2020 - 03.2022
Office Administrator
Beck TV
01.2014 - 04.2018
San Antonio College
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