Degree
Abby Geiselman
Bethlehem,PA
Summary
I am a hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level reception position. I am driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. I am dedicated to offering exceptional assistance to team members and clients. As well as being skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. I am positive and upbeat with strong relationship-building abilities.
Along with that, I am a detail-oriented team player with strong organizational skills. I have the ability to handle multiple projects simultaneously with a high degree of accuracy. I am ready to help the team achieve company goals. Lastly, I have the willingness to take on added responsibilities to meet team goals.
I graduated in December of 2023 from Northampton Area Community College with my associates in Special Education. I completed 4 years of high school and graduated with my diploma in 2020. While in high school, I was apart of the Honor Guard in the band for all 4 years. My junior and senior year I was named captain. While I was in high school, I attended Bethlehem Area Vocational Technical School. At Vo-tech I was in the program Health Careers. While being at Vo-Tech, I was 1/2 students in my Health Careers class that was inducted into the National Technical Honor Society and I received a certificate as well.
I have also spent my time volunteering at Equi-Librium which is a horse camp that provides individuals with physical and developmental disabilities, as well as social/emotional needs, with accessible and affordable therapy by utilizing horses as therapy tools. Equine Assisted Activity & Therapy (EAAT) programs provide benefits to individuals that are physical, cognitive and emotional. I have also spent time volunteering with the VVA (Vietnam Veterans Association). There I helped them serve food, give clothes, shoes, etc. to homeless people and veterans.
Overview
1
1
1
1
Dipolma
7
7
Years of computer experience
1
1
Year of reception experience
6
6
years of post-secondary education
Education
High School Diploma -
Freedom High School
Bethlehem, PA 08.2016 - 06.2020
Associate of Arts - Special Education
Northampton Community College
Bethlehem, PA 01.2022 - 12.2023
Skills
- Customer service
- Organization
- Dependability
- Honesty
- Responsibility
- Honorable
- Flexible
- Performance improvement
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Scheduling
- Greeting and Seating Clients
- File Management
- Mail handling
- Multi-line telephone operation
- Tech-Savvy
- Strategic Planning
Accomplishments
- Being in honor guard for all 4 years of high school.
- Named honor guard captain for 2 years in a row.
- Being inducted into the National Technical Honor Society.
- Receiving a certificate from the National Technical Honor Society.
- Receiving my high school diploma.
- Receiving my Associates of Arts.
Certification
- National Technical Honor Society Certificate
Work History
Receptionist
Country Meadows of Bethlehem
Bethlehem, PA
04.2021 - 09.2022
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Facilitated positive customer experiences by resolving complaints and inquiries promptly and professionally.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Organized, maintained and updated information in computer databases.
- Routed incoming mail and messages to relevant personnel without delay.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Maintained confidentiality of information regarding clients and company.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Facilitated smooth communication channels by promptly forwarding messages to appropriate departments.
- Reduced waiting times for visitors by implementing more efficient check-in process.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled assignments independently with good judgement and critical thinking skills.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
- Maintained clean and welcoming reception area, contributing to positive first impression for visitors.
Timeline
Associate of Arts - Special Education
Northampton Community College
01.2022 - 12.2023
Receptionist
Country Meadows of Bethlehem
04.2021 - 09.2022
High School Diploma -
Freedom High School
08.2016 - 06.2020