Abby Grant
MaineHealth - Maine Medical Center
PORTLAND,ME
2
years of professional experience
Dedicated medical professional with experience in patient access and support. Skilled in strong communication, team leadership, and managing insurance verification processes. Eager to contribute to improved patient outcomes and operational efficiency.
Work History
Apprentice - Medical Assistant
6 Months- Assisted healthcare providers with patient examinations and procedures to ensure smooth operations.
- Managed patient intake processes, verifying information for accuracy and compliance with protocols.
- Coordinated scheduling for patient appointments, optimizing workflow for healthcare team efficiency.
Patient Access Specialist- Level 1 Trauma
1 Year 3 Months- Coordinated with clinical staff to streamline patient check-in procedures.
- Assisted patients in understanding insurance verification and eligibility processes.
- Facilitated patient registration using electronic health record systems.
- Maintained accurate data entry for patient information and demographic records.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Patient Access Specialist- Emergency Department
1 Year 10 Months- Facilitated patient check-in processes to enhance operational efficiency and improve patient experience.
- Trained new staff on patient access protocols, enhancing team performance and service delivery standards.
- Managed high call volume while maintaining a professional demeanor, ensuring accurate communication of information.
- Managed insurance verification and eligibility checks to ensure accurate billing procedures.
Education
High School Diploma
Skills
Effective communication
Vital sign assessment
Specimen collection and processing
Clinical terminology
Insurance verification
Appointment scheduling
Team leadership
Strong communication skills
Timeline
Apprentice - Medical Assistant
MaineHealth
02.2026 - CurrentRead More
Patient Access Specialist- Level 1 Trauma
MaineHealth - Maine Medical Center
05.2025 - CurrentRead More
Patient Access Specialist- Emergency Department
Maine Health- Pen Bay
03.2024 - 01.2026Read More
Medomak Valley High School
High School Diploma
Read More