Abby Hancock
Tremont,IL
Summary
Dynamic library assistant with a proven track record at Tremont District Library, excelling in inventory management and promoting literacy through engaging displays. Skilled in written communication and adept at collaborating with teams to enhance library services, I thrive in fast-paced environments while ensuring a welcoming atmosphere for patrons.
Offering solid foundation in organizational skills and passion for learning in library setting. Brings ability to quickly adapt to new systems and strong communication skills. Ready to use and develop information management and customer service skills in ILL Assistant role.
Overview
2
2
years of professional experience
Work History
Library Assistant
Tremont District Library
06.2024 - Current
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Maintained a well-organized collection through diligent shelving, shelf-reading, and inventory management tasks.
- Answered questions from patrons and helped to find desired materials.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Located library materials, resources and technologies to fulfill patron requests.
- Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
- Collaborated with fellow staff members on projects aimed at improving overall library services and offerings.
- Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
Barista
Eli's Coffee Shop
09.2023 - 08.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
Associate of Arts - General Communications
Illinois Central College
East Peoria, IL05-2026
Skills
- Written and oral communication
- Computer assistance
- Shelf reading
- Telephone etiquette
- Social media management
- Display creation
- Shelving materials
- Library services
Timeline
Library Assistant
Tremont District Library
06.2024 - Current
Barista
Eli's Coffee Shop
09.2023 - 08.2024
Associate of Arts - General Communications
Illinois Central College
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