Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Abby Hardy

Snowflake,AZ

Summary

Dynamic and dedicated professional with experience at Snowflake/Taylor Community Pool, adept in public safety awareness and fostering physical fitness. Excelled in enhancing patron satisfaction through exceptional service and mentorship, while developing effective lesson plans. Skilled in water rescue techniques and creating welcoming environments, demonstrating a balance of hard and soft skills to drive success.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Lifeguard Instructor

Snowflake/Taylor Community Pool
08.2023 - 08.2024
  • Supported team development by providing constructive feedback to fellow lifeguards on performance improvements needed.
  • Increased patron satisfaction by addressing concerns and providing exceptional customer service.
  • Created and developed lesson plans to meet students' academic needs.
  • Provided mentorship to junior lifeguards, guiding their professional growth throughout their employment.

Front Desk Receptionist

Snowflake/Taylor Community Pool
08.2023 - 08.2024
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.

Education

High School Diploma -

Snowflake High School
Snowflake, AZ
05.2024

Skills

  • Public Safety Awareness
  • Physical Fitness
  • Injury Prevention
  • Water rescue techniques

Certification

Certified Nursing assistant

Timeline

Lifeguard Instructor

Snowflake/Taylor Community Pool
08.2023 - 08.2024

Front Desk Receptionist

Snowflake/Taylor Community Pool
08.2023 - 08.2024

High School Diploma -

Snowflake High School

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Abby Hardy