Abby Jarvis
Wichita,KS
Summary
Distinguished in delivering exceptional care and service at Sedgwick County EMS and Credit Union of America, I excel in critical decision-making and empathetic client interactions. Leveraging skills in advanced life support and customer assistance, I've significantly enhanced patient outcomes and client satisfaction, while also contributing to team achievements and operational efficiencies.
Professional with strong foundation in emergency medical care, adept at rapid assessment and intervention. Proven track record in high-pressure situations, prioritizing effective communication and teamwork to achieve optimal patient outcomes. Recognized for adaptability and reliability, consistently meeting evolving needs of environment. Skilled in advanced life support, patient stabilization, and emergency response protocols.
Overview
9
9
years of professional experience
Work History
Paramedic
Sedgwick County EMS
07.2020 - Current
- Delivered advanced cardiac life support (ACLS), basic life support (BLS), and pediatric advanced life support (PALS) under pressure.
- Delivered compassionate care to patients with a variety of medical emergencies, including cardiac arrests, traumas, strokes, and respiratory distress.
- Improved patient outcomes by providing timely and accurate assessments, treatments, and interventions.
- Worked en-route to hospital to prepare patients for arrival or surgery and control wounds.
- Documented patient care accurately using electronic medical records software according to regulatory guidelines for billing purposes and continuous quality improvement initiatives.
- Assessed patient condition through physical and verbal exams and by collecting information from others at scene.
- Assisted in training new paramedics by serving as a preceptor and sharing clinical expertise during ridealongs.
- Administered fluid replacement via IV, IO, and IM to replace fluid volumes and correct electrolyte imbalances.
Financial Customer Service Representative
Credit Union of America
01.2016 - 12.2020
- Assisted clients with investment decisions, leading to higher portfolio returns and customer satisfaction.
- Contributed to achieving team sales targets by promoting relevant banking products and services tailored to individual client needs.
- Collaborated with colleagues to develop new strategies for optimizing customer service solutions in the finance sector.
- Maintained strict confidentiality when handling sensitive client data, adhering to regulatory requirements and company policies at all times.
- Built strong relationships with clients through attentive listening, empathetic communication, and sound financial advice.
- Identified opportunities for process improvements, leading to enhanced operational efficiency within the team.
Education
Associate of Applied Science - Emergency Medicine
Hutchinson Community College
Hutchinson, KS05-2022
Skills
- Documentation and reporting
- Advanced life support
- Critical decision-making skills
- Direct patient care
- IV insertion
- Patient assessments
- Customer service and assistance
- Typing software proficiency
Timeline
Paramedic
Sedgwick County EMS
07.2020 - Current
Financial Customer Service Representative
Credit Union of America
01.2016 - 12.2020
Associate of Applied Science - Emergency Medicine
Hutchinson Community College
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