Abby Johnson

Dynamic and detail-oriented Student Medical Assistant at Arundel Community College, adept at enhancing patient flow and reducing wait times. Skilled in EKG interpretation and known for a professional bedside manner, I excel in team collaboration and cultural sensitivity, ensuring comprehensive care in fast-paced environments.

Energetic and compassionate, well-suited for assisting in patient care and administrative duties. Knowledge of basic medical terminology and clinical procedures, combined with skills in patient interaction and data entry. Dedicated to enhancing patient experience and supporting healthcare teams.

Offering positive attitude and commitment to learning and growing in healthcare environment. Brings understanding of patient care fundamentals and administrative support to role. Ready to use and develop skills in patient interaction and clinical assistance in Medical Assistance.

Clinical Assistance

• Performed routine clinical tasks such as taking patient vital signs, recording medical history, and assisting with examinations, improving patient throughput.
• Administered medications and vaccinations under physician supervision, ensuring compliance with treatment plans and increasing patient satisfaction.
• Prepared and maintained examination rooms and equipment, reducing patient wait times.

Patient Communication

• Provided clear and compassionate communication to patients about procedures, treatment options, and aftercare decreasing in patient anxiety levels.
• Implemented effective communication strategies to educate patients on health management, increasing in follow-up appointment attendance.
• Coordinated patient appointments and follow-ups.

Administrative Proficiency

• Managed electronic health records (EHR) accurately, enhancing information retrieval.
• Conducted insurance verification and billing processes, reducing claim processing times.
• Scheduled patient appointments, streamlined office operations, and handled patient inquiries, improving overall office efficiency.