Abby Kelly
Livingston Manor,NY
Summary
Dedicated, highly motivated, and hardworking professional skilled in team leadership, training, and development. Offering to work both independently and as a collaborative member of a team to improve processes and meet organizational goals.
Overview
14
14
years of professional experience
Work History
Correctional Officer
NYSDOCCS
Fallsburg, NY
02.2016 - Current
- Conducted searches of incarcerated individuals, cells/dorms, and prison grounds to detect contraband or illegal activities.
- Enforced prison rules and regulations while maintaining a safe environment for incarcerated individuals and staff.
- Supervised incarcerated individuals during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Responded to emergency situations and disturbances with appropriate force measures.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
Direct Support Professional
New Hope Community Inc.
Loch Sheldrake, NY
12.2011 - 10.2012
- Provided assistance to individuals with daily activities such as personal care, meal preparation, and medication reminders.
- Facilitated social interactions between individuals and their peers in the community.
- Assisted in planning and implementing recreational activities for participants.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
- Accompanied or transported individuals to appointments, errands and social activities.
Administrative Assistant
Kelly Engineering, P.C.
Liberty, NY
12.2009 - 02.2011
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Processed invoices for payment using accounting software applications.
- Scheduled appointments between clients and customers and internal staff members.
- Tracked and submitted employee timesheets to prepare for payroll processing.
Education
High School Diploma -
Liberty High School
Liberty, NY06-2003
Some College (No Degree) - Nursing
Sullivan County Community College
Loch Sheldrake, NYSkills
- Records Management
- Active Listener
- Reliable and Punctual
- Verbal and Written Communication
- Customer Service
- Data Entry
- Call Management
- Account Updating
- Complaint Resolution
- Computer Proficiency
- Staff Training
- Positive and Professional
Timeline
Correctional Officer
NYSDOCCS
02.2016 - Current
Direct Support Professional
New Hope Community Inc.
12.2011 - 10.2012
Administrative Assistant
Kelly Engineering, P.C.
12.2009 - 02.2011
High School Diploma -
Liberty High School
Some College (No Degree) - Nursing
Sullivan County Community College
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