Abby Kristek
Registered Nurse
Wausau,WI
Summary
Registered Nurse with 11 years of experience across home health, case management, and remote coaching. Skilled in telephonic care management, chronic disease management, care coordination, OASIS/documentation compliance, and payer interactions (Aetna). Proficient in multiple EHR systems (Epic, Cerner/Oracle, athenahealth, Greenway, eClinicalWorks, Veradigm/Allscripts, KanTime) and telehealth platforms. Seeking a remote RN Care Manager role where strong clinical judgment, documentation expertise, and technology fluency support member-centered outcomes.
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitude and excellent customer service.
Overview
14
14
years of professional experience
3
3
Certifications
Work History
Registered Nurse – Home Health & Case Management
Allina Health
03.2025 - Current
- Conduct comprehensive assessments, and develop individualized care plans for patients with complex medical needs.
- Perform OASIS documentation in compliance with CMS regulations.
- Educate patients and families on disease management, wound care, and medication adherence.
- Coordinate referrals and work closely with interdisciplinary teams to optimize outcomes.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Improved patient outcomes by implementing evidence-based nursing interventions and individualized care plans.
RN Care Coach
CircleLink Health
07.2021 - Current
- Telephonically manage 120–140 patients/month, creating individualized care plans and educating on chronic disease management.
- Monitor progress toward patient goals and adjust interventions using evidence-based guidelines.
- Collaborate with interdisciplinary teams to ensure continuity of care.
- Navigate multiple software platforms simultaneously, including EHR and telehealth tools.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
RN Case Manager
Interim Home Care
02.2018 - 01.2020
- Managed caseloads, authorizations, and patient education.
- Coordinated interdisciplinary care for patients with multiple chronic conditions.
- Supported continuity of care and documentation accuracy.
RN Case Manager
Ascension at Home
03.2016 - 09.2017
- Conducted admissions, discharges, and skilled visits with complete OASIS documentation.
- Developed and implemented patient care plans aligned with best practice standards.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Analyzed case management data to identify trends and develop strategies for continuous improvement in patient care.
Staff Nurse – Various Roles (Acute/Outpatient)
Aspirus Hospital, Peter Christensen Health Center, Froedtert Hospital
01.2012 - 01.2016
- Delivered direct nursing care in acute, surgical, and outpatient settings.
- Supported prior authorization processes and payer coordination (Aetna).
- Educated patients and families on care plans and discharge instructions.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
Education
Bachelor of Science in Nursing - Nursing
UW Milwaukee Flex Program
Milwaukee, WI01.2024
Associate Degree in Nursing - Nursing
Northcentral Technical College
Wausau, WI01.2012
Skills
- Remote Case Management & Telephonic Care
- Chronic Disease & Preventive Care Management
- Care Plan Development & Outcome Tracking
- OASIS documentation expertise
- Utilization review assistance
- Electronic health record proficiency: Epic, Cerner, athenahealth, Greenway, eClinicalWorks, Veradigm/Allscripts, KanTime
- Collaboration Tools: Teams Slack Zoom MS Office Suite
- Cross-functional team collaboration
Certification
RN – Compact Multi-State License (Active)
Technology & EHR Expertise
- EHRs: Epic | Oracle Cerner | athenahealth | Greenway Prime Suite | eClinicalWorks | Veradigm (Allscripts) | KanTime
- Payer/Insurance Systems: Aetna (utilization review, prior authorization, case management workflows)
- Collaboration Tools: Teams | Slack | Zoom | MS Office Suite
Timeline
Registered Nurse – Home Health & Case Management
Allina Health
03.2025 - Current
RN Care Coach
CircleLink Health
07.2021 - Current
RN Case Manager
Interim Home Care
02.2018 - 01.2020
RN Case Manager
Ascension at Home
03.2016 - 09.2017
Staff Nurse – Various Roles (Acute/Outpatient)
Aspirus Hospital, Peter Christensen Health Center, Froedtert Hospital
01.2012 - 01.2016
Bachelor of Science in Nursing - Nursing
UW Milwaukee Flex Program
Associate Degree in Nursing - Nursing
Northcentral Technical College
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