Human Resources Leader with 19 years of progressive HR experience and advanced knowledge of employment law, compensation, recruitment, retention and employee relations. Engages with HR service providers and suppliers on HR systems, payroll, insurance and training and development to promote high performing organization with efficient operating systems, professional and skilled staff and sound financial resources. Maintains strong stakeholder focus and service-oriented attitude with excellent organization and interpersonal skills to excel in any organization.
Overview
18
18
years of professional experience
Work History
VP, Human Resources
Maven Machines
02.2021 - 08.2023
Reporting to the Chief Executive Officer of a technology (SaaS) high growth company (Series A/B fundraising).
Accountable for all Human Resources day-to-day operations including composing of job descriptions, new hire and ongoing compensation, employee referral and incentive pay programs, policy writing/revision, benefits, employee performance reviews, team building workshops, job evaluation, department budgeting, employee relations, talent hiring and retention and onboarding of all new employees.
Proven ability to drive new initiatives, motivate teams, think strategically and build relationships
Shaped, implemented and helped establish company culture
Led and collaborated complex brainstorming sessions with CEO and other C-Suite executives as a trusted leader and advisor on fast paced organizational change and strategy, as well as day-to-day operations
Managed and established HR metrics including HR and service metrics, recruitment metrics, engagement and employee retention metrics, time tracking metrics, performance metrics and training and development metrics
Streamlined organizational structure for enhanced efficiency by conducting thorough workforce planning and analysis.
Manager, Recruitment Services
UPMC
01.2019 - 02.2021
Reporting to the Vice President of Human Resources (Community Hospital and International Services) as well as the Vice President of Talent Acquisition, UPMC is a $21 Billion integrated nonprofit goral health enterprise with 89,000 employees, 40 hospitals and more than 3.7 million-member health insurance division.
Oversaw all hiring activity for UPMC Horizon, UPMC Jameson, UPMC Passavant and UPMC Saint Margaret Hospital and previously, responsible for all hiring activity for Community Health Choices program under the UPMC Health Plan and hiring activity for Environmental, Transport and Nutrition Services across Urban, Community and some Regional UPMC Hospitals
Proactively address business concerns like candidate pipeline, identifying and addressing skills gaps, determining hiring strategies and recommending solutions back on workforce analytics
Managed and led the daily workflow and recruitment activities for a team of up to 10 recruitment staff
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Mentored and grew the recruitment team
Detected, solved and communicated process improvement opportunities across talent acquisition
Director, Recruitment and Human Resources Services
MedStar Washington Hospital Center
05.2014 - 12.2018
Reporting to the Senior Vice President of Administration, Senior Human Resources strategist at senior level responsible for directing the recruiting and employment functions for a 926 bed hospital (approximately 6,500 employees) including 15 direct reports.
Oversaw development, implementation,management and recruitment analytics of short and long term recruiting/retention strategies and programs for all hospital departments as well as forecasted and coordinated strategic human resources initiatives by meeting with key stakeholders and leadership on a continuous basis.
Accountable for Human Resources generalist duties including employee labor relations, employee referral and incentive pay programs, policy writing/revision, benefits, new hire compensation, job evaluation, reduction in force, HRIS input, and delivery of training
Executed and managed the ongoing progress of new enterprise resource planning system including implementation, troubleshooting issues and developing solutions as well as developed and implemented various Human Resource polices and planned annual Service Awards.
Planned and executed the strike contingency work force plan for 2011 and 2014 Nurses works action to replace 1800 bedside nurses
Secured approval of and implement $1M budget for recruitment activities such as advertising, employment agency fees and job fairs
Responsible for ensuring that all associates meet Department of Health, The Joint Commission and other regulatory standards
Served as a panelist across the DC region for various workforce events representing the organization
Understood, monitored, maintained, and served as point of contact for compliance with all regulations and laws including EEO and OFCCP regulations as well as internal policies for investigations as well as healthcare specific regulatory bodies.
Designed, directed and led various Human Resource training programs including, but not limited to recruitment, benefits, performance reviews, policy reviews and multiple types of technology.
Recruitment, Operations Manager
Medstar Washington Hospital Center
12.2008 - 05.2014
Recruiter - Lead Operations
Medstar Washington Hospital Center
02.2007 - 12.2008
Recruiter
Medstar Washington Hospital Center
04.2005 - 02.2007
Education
Master of Business Administration in Medical Services Management -
Johns Hopkins University
05.2009
Bachelor of Science in Health Policy and Administration -
Pennsylvania State University
05.2003
Skills
Benefits and Compensation Management
Employee Referral Programs and Incentive Pay
Policy Development and Employment Law
Performance Management
Talent Management
Team building
Recruitment and retention strategies
Strategic planning
Employee relations and engagement
Onboarding programs
HR analytics
Workforce planning
Volunteer Community Engagement
SOME (So Others Might Eat), 09/01/05, 06/01/07
EWDC (Everybody Wins District Columbia), 01/01/11, 05/01/17
NCJW (National Council of Jewish Women), 01/01/19, Present
Heinz History Center – Rauh Jewish Archives, 05/01/23, Present
Awards
MedStar Washington Hospital Center, 2007 Super Star Award (employee of the quarter), 03/01/08
Healthcare Council of the National Capital Area, 2018 Associate of the year for MedStar Washington Hospital Center (chosen from 6500 associates), 03/01/18
UPMC, 2020 ACE award (employee of the quarter), 07/01/20
Timeline
VP, Human Resources
Maven Machines
02.2021 - 08.2023
Manager, Recruitment Services
UPMC
01.2019 - 02.2021
Director, Recruitment and Human Resources Services
MedStar Washington Hospital Center
05.2014 - 12.2018
Recruitment, Operations Manager
Medstar Washington Hospital Center
12.2008 - 05.2014
Recruiter - Lead Operations
Medstar Washington Hospital Center
02.2007 - 12.2008
Recruiter
Medstar Washington Hospital Center
04.2005 - 02.2007
Master of Business Administration in Medical Services Management -
Johns Hopkins University
Bachelor of Science in Health Policy and Administration -