Summary
Overview
Work History
Education
Skills
Timeline
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Abagail Marshall

Tooele,UT

Summary

Dynamic and results-driven professional with experience as a Teen Life Coach at Utah Youth Village, skilled in improving well-being and life management. Proven ability to connect clients with resources and document progress effectively. Strong communicator with expertise in client records management and a commitment to maintaining privacy and confidentiality.

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

4
4
years of professional experience

Work History

Teen Life Coach

Utah Youth Village
02.2025 - Current
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Facilitated group sessions and learning discussions to further objectives.
  • Connected clients with available resources to improve plan success.
  • Documented behaviors, treatments and non-compliance issues.
  • Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
  • Assessed clients' needs to provide appropriate therapeutic interventions.
  • Educated clients on dangers of substance abuse and prevention techniques.

Medication Technician

OurHouse Assisted Living
08.2024 - 02.2025
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Explained treatment procedures, medications, and diets to inform patient and patient's family of care and progress.
  • Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
  • Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
  • Monitored medication storage area to maintain medication security and control.
  • Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.

Receptionist

Mountain West Pediatrics
09.2021 - 06.2023
  • Maintained confidentiality of information regarding clients and company.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Resolved customer problems and complaints.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Corresponded with clients through email, telephone, or postal mail.
  • Assisted with onboarding new clients and securing paperwork completion.

Education

Bachelor of Science - Psychology

Grand Canyon University
Phoenix, AZ
07-2027

High School Diploma -

Blue Peak High School
Tooele, UT
01-2021

Skills

  • Improving well-being
  • Life management
  • Positive communication strategies
  • Client records management
  • Behavior modeling
  • Data collection
  • Privacy and confidentiality
  • Specimen collection
  • Daily living assistance
  • Insurance verification
  • Scheduling
  • Bookkeeping

Timeline

Teen Life Coach

Utah Youth Village
02.2025 - Current

Medication Technician

OurHouse Assisted Living
08.2024 - 02.2025

Receptionist

Mountain West Pediatrics
09.2021 - 06.2023

Bachelor of Science - Psychology

Grand Canyon University

High School Diploma -

Blue Peak High School

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