Abby McQueen
Liberty,SC
Summary
Adaptable Physical Therapist Assistant with a broad background in clinical support and office administration. Trusted for coordinating schedules, managing records, and communicating with leadership, vendors, and staff to keep daily operations organized and on track.
Overview
24
24
years of professional experience
Work History
Physical Therapist Assistant
HealthPRO/Heritage
Greenville, SC
01.2021 - Current
- Facilitated patient progress through tailored therapeutic exercises and mobility training.
- Observed patient responses during therapy sessions and documented status changes.
- Backed program director with office management tasks while on leave, including scheduling, correspondence, and recordkeeping.
- Streamlined communication among leadership, vendors, and internal departments to enhance collaboration.
- Developed program workflows, timelines, and status reports to ensure project alignment and accountability.
- Assisted meetings by recording action items and follow-up tasks.
- Maintained program documentation, records, and compliance materials in organized order.
Physical Therapist Assistant
HealthPRO/Heritage
Anderson, SC
06.2017 - 12.2020
- Educated patients and families on home exercise techniques and safety protocols to enhance recovery.
- Supported patients through therapeutic exercises and mobility training.
- Monitored patient responses during therapy sessions and communicated significant changes to the care team.
- Worked with interdisciplinary care teams on patient recovery plans.
- Fostered strong communication with clients and facility teams to build trust and support patient care.
- Recorded treatment activities in clinical charts and progress notes.
Physical Therapist Assistant
Spartanburg Regional Medical Center
Spartanburg, South Carolina
07.2015 - 03.2017
- Guided patients through therapeutic exercises and mobility training
- Instructed patients on how to use, remove and put on external assistive devices.
- Recorded body measurements and fit patients for braces, slings and crutches.
- Coordinated schedules, coverage, and handovers with supervisors and staff.
- Led daily team workflows and assigned tasks across shift operations.
- Utilized computer system to update records with insurance cards, credit card numbers and personal information.
Physical Therapist Assistant
Beaufort Memorial Hospital
Beaufort, South Carolina
05.2011 - 06.2015
- Facilitated collection of intake forms, insurance cards, and liability waivers, ensuring readiness for new patient visits.
- Sent intake paperwork to new clients before first appointment.
- Addressed patient inquiries regarding correct forms during home exercise routines, enhancing understanding and compliance.
- Entered insurance card details, credit card numbers, and personal information into a computer system.
- Documented patient progress notes and treatment plans, supporting continuity of care and informed treatment decisions.
- Supported interdisciplinary teams in delivering comprehensive patient care.
Travel Physical Therapist Assistant
Advanced Therapy
Multiple cities , Multiple States
09.2005 - 05.2011
- Delivered physical therapy services at multiple travel locations.
- Executed therapeutic exercise programs, manual therapy, and mobility training across diverse clinical settings to enhance patient recovery.
- Collaborated with physicians, nurses, and case managers to streamline patient care coordination, ensuring comprehensive treatment plans.
- Participated in interdisciplinary team meetings to assess and refine patient care plans, contributing to improved treatment outcomes.
- Adhered to licensing rules and safety standards while providing patient care in clinical settings.
Physical Therapist Assistant
Good Samaritan Hospital
Dayton, OH
06.2002 - 09.2005
- Educated patients and families on proper exercise techniques, safety measures, and injury prevention strategies to promote recovery.
- Provided education to patients and families on home exercise and safety techniques.
- Facilitated patient transfers, mobility, and safe use of assistive devices to enhance independence.
- Observed patients during treatments to support proper form and technique while exercising.
- Built home exercise programs to support continuation of the therapeutic plan.
- Coordinated daily schedules with therapy teams and nursing staff.
- Fostered positive communication with facilities and clients to strengthen relationships and improve care coordination.
Education
Bachelor of Arts - Exercise Physiology/Physical Education
Youngstown State University
Youngstown, OH05-2004
Associate of Applied Science - Physical Therapist Assistant
Kent State University
Kent, OH12-2001
Firefighter Level 2 And EMT-Basic Certification Courses - Fire Science
Sinclair Community College
Dayton, OH12-2001
Skills
- Patient transfers
- Assistive technology
- EMR charting
- Interdisciplinary coordination
- Regulatory compliance
- Record management
- Data entry
- Appointment scheduling
- Schedule management
- Time management
- Team collaboration
- Interdisciplinary collaboration
- Problem solving
- Patient education
- Verbal communication
Timeline
Physical Therapist Assistant
HealthPRO/Heritage
01.2021 - Current
Physical Therapist Assistant
HealthPRO/Heritage
06.2017 - 12.2020
Physical Therapist Assistant
Spartanburg Regional Medical Center
07.2015 - 03.2017
Physical Therapist Assistant
Beaufort Memorial Hospital
05.2011 - 06.2015
Travel Physical Therapist Assistant
Advanced Therapy
09.2005 - 05.2011
Physical Therapist Assistant
Good Samaritan Hospital
06.2002 - 09.2005
Bachelor of Arts - Exercise Physiology/Physical Education
Youngstown State University
Associate of Applied Science - Physical Therapist Assistant
Kent State University
Firefighter Level 2 And EMT-Basic Certification Courses - Fire Science
Sinclair Community College