Abby Means
Greer,SC
Summary
Highly personable and skilled in the customer service industry, with a background in esthetics. Possesses strong people skills and exceeds customer expectations by providing personable and attentive service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host/Server
The Trappe Door
Greenville, SC
09.2022 - Current
- Communicated with servers about new tables, changes in food availability and customer comments.
- Took reservations from patrons by phone or online.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Inspected dining and serving areas for cleanliness and proper setup.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Notified server after seating parties in section to facilitate prompt service.
- Resolved conflicts between customers when necessary.
Manager in Training
Ultratan
Greenville, SC
06.2022 - 09.2022
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured that inventory was stocked and organized on a daily basis.
- Balanced all registers throughout the shift to ensure all drawers and sales were correct and balanced.
- Traveled to multiple store locations as needed.
Server/Host
Barley's Taproom & Pizzeria
Greenville, SC
05.2021 - 06.2022
- Upheld high standards of sanitation in accordance with health department regulations.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
Education
Esthetics License - Esthetics
J. Harley Bonds Career Center
Greer, SC06-2022
High School Diploma -
Eastside High School
Taylors, SC06-2022
Skills
- Body waxing
- Eyelash extensions
- Microdermabrasion
- Strong interpersonal skills
- Guest relations
- Workflow optimization
Certification
- OSHA 10 certification
- Brow lamination
- Eyelash extensions
Timeline
Host/Server
The Trappe Door
09.2022 - Current
Manager in Training
Ultratan
06.2022 - 09.2022
Server/Host
Barley's Taproom & Pizzeria
05.2021 - 06.2022
Esthetics License - Esthetics
J. Harley Bonds Career Center
High School Diploma -
Eastside High School
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