Abby Medley
Loretto,Ky
Summary
Highly organized Support Staff Member well versed in providing administrative and clerical support. Considered valuable team player and hardworking professional. Responsible and reliable receptionist, manages day-to-day reception duties, answering phones, fielding inquiries and responding to emails. Skilled at providing direct support in word processing, data entry and filing documents. Possesses strong problem-solving skills, attention to detail and capacity to multitask while meeting tight deadlines. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Willing to learn new task.
Overview
15
15
years of professional experience
Work History
Support Staff
Maker Mark
08.2023 - Current
- Greet visitors in a professional manner, directing them to the correct location all while ensuring a positive first impression.
- Answered phones, directing callers to the appropriate department or answering any questions with the appropriate response.
- Provide administration support for the gift shop.
- Resolving customer inquiries with patience and empathy, forming positive relationships with guest.
- Communicate with guest on behalf of staff to relay messages and information.
Assistant Manager/Waitress/Bartender
Cozy Corner Restaurant
01.2016 - 01.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean,safe and organized restaurant environment to enhance customer experience.
- Developed a strong working relationship with staff, providing a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Maintained weekly employee scheduling.
- Maintained reservation schedule.
Activity coordinator
Loretto Motherhouse
04.2009 - 01.2017
- Developed customized activity plans for diverse groups, ensuring inclusivity and accessibility for all residents.
- Maintained supplies for activities.
- coordinated special events for holiday parties or themed days that provided a sense of community among residents.
- Maintained open lines of communication between staff members.
- Maintained weekly employee schedules.
- Charted daily on each resident providing confidentiality while doing so.
Education
High School Diploma -
Marion County High
Lebanon Ky05.2009
Skills
- Telephone assistance
- Client Transportation
- Support Services
- Office Equipment Maintenance
- Microsoft Office
- Meeting Coordination
- Check-ins
- Facility Maintenance
- Expense Reporting
Accomplishments
- Worked on basics
- Took business, culinary, and computer classes along with finishing high school credits
- Kentucky Bartender License
- Kentucky Food Handler Course
- Responsible Alcohol Management Certification
- S.T.A.R certified
- Restaurant Management - 3 years
Timeline
Support Staff
Maker Mark
08.2023 - Current
Assistant Manager/Waitress/Bartender
Cozy Corner Restaurant
01.2016 - 01.2023
Activity coordinator
Loretto Motherhouse
04.2009 - 01.2017
High School Diploma -
Marion County High