Abby Otts
Student
Summary
Hardworking and reliable job seeker with 4+ years of retail experience. Accustomed to keeping orderly and tidy work areas, managing multiple priorities at once, and utilizing outstanding customer service skills.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Bakery Clerk/Baker's Apprentice
Publix Bakery
Lawrenceville, GA
02.2020 - 09.2020
- Sliced, packaged and labeled bread according to customer's requests, or as needed throughout the day.
- Handled the baking and packaging of all cookies, pastries and pies as needed, ensuring each product made it onto the floor in time for opening.
- Provided excellent customer service to ensure customer satisfaction consistent with company image.
- Received cake and catering orders, ensuring careful recommendation catered to each individual.
- Packaged and labeled bakery items with accuracy and attention to detail.
- Carefully arranged bakery display according to management's expectations in order to showcase products.
- Routinely inspected bakery displays to check expiration dates and ensure accurate labeling and organization.
- Maintained tidy and organized food prep area to comply with cleanliness standards and ensure proper food safety.
- Frosted and iced cookies, doughnuts, sweet rolls, and coffee cakes as needed.
- Routinely cleaned and maintained cleanliness of the kitchen throughout the day and ensured a spotless store before closing.
- Washed dishes thoroughly as needed throughout the day.
Sandwich Artist
Subway
Buford, GA
09.2017 - 10.2019
- Baked bread and cookies as needed, according to company standards.
- Operated manual and electric appliances to peel, slice, and trim food.
- Organized inventory by receiving, recording, and moving food and beverage supplies and products.
- Prepared food orders in an efficient and timely manner based on customer preferences.
- Assisted customers in choosing menu items by providing food recommendations and nutritional information.
- Kept workplace clean, organized, and in line with restaurant policies.
- Operated cash register and POS system to accurately process customer payments and keep the drawer balanced.
- Properly labeled and stored food and fresh ingredients in order to maintain freshness.
- Replenished condiments, beverages, and supplies while maintaining cleanliness.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
Education
Bachelor of Science - Psychology
Kennesaw State University
Kennesaw, GA 01.2021 - Current
High School Diploma -
Homeschooled
Lawrenceville, GA 08.2012 - 05.2016
Skills
Customer satisfaction
Bakery equipment knowledge
Cash register operation
POS system experience
Food handling safety
Organization
Sales transactions
Attention to detail
Self-Motivated
Timeline
Bachelor of Science - Psychology
Kennesaw State University
01.2021 - Current
Bakery Clerk/Baker's Apprentice
Publix Bakery
02.2020 - 09.2020
Sandwich Artist
Subway
09.2017 - 10.2019
High School Diploma -
Homeschooled
08.2012 - 05.2016