- Animal Welfare Advocacy
- Volunteering at local animal shelters and rescue organizations
- Animal Care
- Watching Movies and TV Shows
- Fashion and Style
- Acting and Theater
- Music
- Outdoor Recreation
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Sewing
Abby Seamour
Durant
Summary
I am a dynamic professional with extensive experience in customer service and inventory management at Shoe Show. I have a proven track record in enhancing customer loyalty through effective complaint resolution and implementing loss prevention strategies. I am skilled in visual merchandising and training team members, fostering a collaborative environment that boosts sales and operational efficiency.
Overview
3
3
years of professional experience
Work History
Shoe Department Lead
Shoe Show
08.2024 - 03.2025
- Oversaw daily operations to ensure optimal customer service and inventory management.
- Resolved customer inquiries and complaints effectively, fostering positive shopping experiences and loyalty.
- Implemented loss prevention techniques, reducing instances of theft within the department significantly.
- Maintained a clean and organized department, promoting a pleasant shopping environment for customers.
- Handled customer complaints professionally, resolving issues quickly to maintain customer loyalty.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Mentored team members on product knowledge and effective sales techniques to enhance performance.
- Implemented merchandising strategies to improve product visibility and maximize sales potential.
- Trained staff on point-of-sale systems, improving transaction efficiency and accuracy.
Jersey Mike's Crew Member
Jersey Mike's Subs
05.2022 - 06.2024
- Prepared and assembled sandwiches according to standardized recipes, ensuring consistency in quality and presentation.
- Delivered exceptional customer service by efficiently processing orders and addressing customer inquiries.
- Maintained cleanliness and organization of workstations, adhering to safety and sanitation protocols.
- Collaborated with team members to streamline operations during peak hours, enhancing overall service efficiency.
- Assisted in training new crew members on proper food preparation techniques and company policies.
- Monitored inventory levels, reporting shortages to management for timely replenishment of supplies.
- Executed cash handling procedures accurately, maintaining accountability for register transactions throughout shifts.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Education
High School Diploma -
Ashland High School
Ashland, OH05-2025
Skills
- Customer service
- Inventory management
- Loss prevention
- Visual merchandising
- Cleanliness standards
- Complaint resolution
- Display setup
- Multi-tasking
Interests
Timeline
Shoe Department Lead
Shoe Show
08.2024 - 03.2025
Jersey Mike's Crew Member
Jersey Mike's Subs
05.2022 - 06.2024
High School Diploma -
Ashland High School