Abby Shaw
Plant City,FL
Summary
Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder.
Overview
6
6
years of professional experience
Work History
Senior Team Leader
Chick-fil-A
03.2018 - Current
- Set clear team goals and delegated tasks and set deadlines.
- Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
- Discovered training needs and provided coaching.
- Conducted team member meetings and updated members on best practices and continuing expectations.
- Built strong relationships with customers through positive attitude and attentive response.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Education
Master of Science - Health Administration
University of Central Florida
Orlando, FL08.2024
Bachelor of Science - Public Health
University of South Florida
Tampa, FL12.2021
Skills
- Delegation
- Conflict Mediation
- Strategic Planning
- Team Development
- Team Building
- Customer Focus
- Effective Communication
- Problem Solving
Timeline
Senior Team Leader
Chick-fil-A
03.2018 - Current
Master of Science - Health Administration
University of Central Florida
Bachelor of Science - Public Health
University of South Florida