Abby Singer
Springfield,TN
Summary
Detail-oriented administrative professional with over four years of experience supporting Accounts Payable and Accounts Receivable functions within a dental practice. Proficient in managing financial records, processing invoices, filing insurance claims, and maintaining organized documentation systems. Demonstrates strong accuracy in data management while supporting daily operations, delivering exceptional customer service, and maintaining efficient scheduling workflows.
Overview
10
10
years of professional experience
Work History
Patient Coordinator
About Faces and Braces
Springfield, TN
08.2023 - Current
- Manage all in-office Accounts Receivable and Accounts Payable
- Maintain patient records, billing and overall correspondence
- Verify insurance for incoming and existing patients
- Manage and reconcile financial transfers between responsible parties and insurance accounts to ensure accurate ledger management
- Coordinate payroll records, corrections, and requests
- Oversee all new hire paperwork and submit to the appropriate departments
- Support the Lead Administrator by managing in-office responsibilities and handling time sensitive operational tasks
- Address and de-escalate patient concerns to ensure positive resolutions
- Licensed Registered Dental Assistant
- Conducted orthodontic consultations as a fill-in Treatment Coordinator
Front Desk Receptionist
Cumberland Pediatric Dentistry and Orthodontics
White House, TN
11.2021 - 08.2023
- Managed patient scheduling and appointment confirmations
- Coordinated communication between patients and dental staff, ensuring seamless information flow
- Maintained accurate patient records using electronic health record systems for compliance and accessibility
- Verified incoming and existing patients insurance
- Reconciled overdue accounts
- Conducted orthodontic consultations as a Treatment Coordinator
- Licensed Registered Dental Assistant
Childcare Provider
Sycamore Academy
05.2016 - 07.2023
- Lead teacher for over three years, 12–18 month olds
- Daily cleaning and organizing
- Weekly curriculum preparation
- Consistent follow ups with parents throughout the day
Education
Certification - Dental Assistant
Dental Staff School of TN
Franklin, TN09.2021
High School Diploma -
Springfield High School
01.2015
Skills
- Quick to learn new software
- Data entry
- Organizational and time management skills
- Attention to detail
- Teamwork and reliability
- Commitment to continuous improvement
- Customer service
- Cross functional coordination
Timeline
Patient Coordinator
About Faces and Braces
08.2023 - Current
Front Desk Receptionist
Cumberland Pediatric Dentistry and Orthodontics
11.2021 - 08.2023
Childcare Provider
Sycamore Academy
05.2016 - 07.2023
Certification - Dental Assistant
Dental Staff School of TN
High School Diploma -
Springfield High School