Abby Soptich
Carnation,WA
Summary
Personable and energetic individual with passion for creating welcoming environments. Possesses solid understanding of customer service principles and expertise in managing daily operations and inventory control. Brings ability to quickly grasp new concepts and apply practical skills in team coordination, customer service, and organization, Committed to enhancing guest experiences and driving business growth through exceptional service and efficient management.
Overview
2
2
years of professional experience
Work History
Cafe Manager
Cedarcrest FBLA
Duvall, WA
09.2024 - Current
- Managed daily cafe operations, ensuring smooth workflow and customer satisfaction.
- Trained staff on service protocols and beverage preparation techniques.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Developed weekly schedules to ensure adequate staffing during peak hours.
Cashier and Farmhand
Harvold's Berry Farm
Carnation, WA
06.2024 - 07.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers in selecting products and provided recommendations to enhance satisfaction.
- Maintained accurate cash drawer, ensuring all discrepancies were promptly addressed.
- Collaborated with team members to streamline checkout processes and reduce wait times.
- Provided clear directions to customers, facilitating efficient movement within the premises and answering any questions.
- Collaborated in the planting of crops, focusing on soil preparation and seed placement techniques.
Concert Cashier
Remlinger Farms
Carnation, WA
06.2025 - 09.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained cleanliness and organization of checkout area during peak rush hour to enhance customer experience.
- Assisted in inventory management by restocking shelves and monitoring product levels.
- Provided exceptional service, addressing customer inquiries and resolving issues promptly.
Education
No Degree -
Cedarcrest High School
Duvall, WA06-2027
Skills
- Valid Washington State Drivers License
- Food Handler's permit
- Barista skills
- Customer experience management
- Positive interpersonal skills
- Friendly, outgoing attitude
- Consistently collaborative
- Strong and efficient customer service abilities
- Reliability and punctuality
- Cash handling proficiency
Timeline
Concert Cashier
Remlinger Farms
06.2025 - 09.2025
Cafe Manager
Cedarcrest FBLA
09.2024 - Current
Cashier and Farmhand
Harvold's Berry Farm
06.2024 - 07.2026
No Degree -
Cedarcrest High School