Abby Stum
Frederick,MD
Summary
Understanding Rehabilitation Technician excited to transition into a new position. Comprehensive experience assisting nurses and therapists with rehabilitation treatment and patient care according to regulations and guidelines. Excellent time management, communication, and recordkeeping abilities.
Overview
5
5
years of professional experience
Work History
Rehab Therapy Technician
Leadbetter Rehabilitation Clinic
02.2025 - Current
- Communicated back to nurses and therapists regarding patient performance and condition.
- Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
- Helped develop care plans for patients with complex needs and assisted patients with using rehabilitation equipment.
- Maintained medicine and equipment inventory, issued supplies to staff and notified personnel to procure more stock.
- Encouraged and attended to patients' physical needs to facilitate and attain therapeutic goals.
- Maintained records of patient information in accordance with HIPAA regulations.
- Cultivated caring relationships with patients to facilitate trust and healing.
- Reported patients' progress, attitudes and accomplishments to supervisors or therapists.
- Self-motivated, with a strong sense of personal responsibility.
- Protected patient and personnel safety by cleaning work areas and disinfecting equipment after treatments.
CASHIER SUPERVISOR
Dicks Sporting Goods
04.2023 - 02.2025
- Maintained detailed records of sales, refunds, discounts and other transactions
- Enforced company policies and procedures related to store security, safety regulations and cash handling protocols
- Analyzed data from various sources such as POS reports to identify trends in customer spending habits
- Balanced cash registers by counting cash, depositing funds, and determining end-of-day balance
- Trained new employees on company policies, procedures and work ethics
- Supervised and coordinated activities of staff to ensure compliance with established policies, procedures, and standards
- Delegated tasks to team members according to individual strengths
- Oversaw the training of new employees on job responsibilities and expectations
- Motivated employees to reach highest professional potential
- Set performance goals for staff members and helped teams meet important deadlines
- Answered customer questions and made product recommendations according to needs
- Notified employees of policy and procedure changes to promote overall compliance
- Collaborated with other departments within the organization in order to enhance services provided by the department
- Demonstrated expertise in managing cashier operations, training staff and resolving customer inquiries
PARTY HOSTESS
The Original Playhouse Children's Museum
09.2021 - 03.2023
- Answered phone calls to take reservations and address guest questions and concerns
- Conversed with members and guests in outgoing and friendly manner
- Maintained cleanliness of the play area, including wiping down tables and chairs
- Performed cashier duties when needed, such as taking payments from guests
- Organized activities such as games, arts and crafts, music, outdoor play
- Managed multiple tasks simultaneously while responding quickly to changing needs of the children
- Utilized games, toys, and books to develop and improve cognitive skills and physical abilities
- Developed calendar, tracking tasks to achieve event objectives
BIRTHDAY PARTY SUPERVISOR
Adventure Park USA
05.2020 - 09.2021
- Trained new employees on company policies, procedures and work ethics
- Reviewed feedback from customers following events in order to identify areas for improvement
- Prepared invoices for clients prior to the end of an event in order to ensure timely payment
- Oversaw display setup and breakdown for events and trade shows
- Oversaw event day tasks and responded to last-minute changes and challenges
- Managed event planning and execution using strong attention to detail and communication skills
Education
KINESIOLOGY CANDIDATE -
McDaniel College
Westminster, MD05.2027
HIGH SCHOOL DIPLOMA - undefined
Oakdake High School
Ijamsville, MD05.2023
Skills
- POS system proficiency
- Store operations
- Workplace safety
- Cashier training
- Leadership
- Task delegation
- Policy enforcement
- Customer complaint handling
- Time management
- Punctual and reliable
- Employee management
- Employee training
- Range of motion exercises
- Rehabilitation techniques
- Adaptive equipment use
- Patient monitoring
- Injury prevention
- Patient relations
- Administrative support
Timeline
Rehab Therapy Technician
Leadbetter Rehabilitation Clinic
02.2025 - Current
CASHIER SUPERVISOR
Dicks Sporting Goods
04.2023 - 02.2025
PARTY HOSTESS
The Original Playhouse Children's Museum
09.2021 - 03.2023
BIRTHDAY PARTY SUPERVISOR
Adventure Park USA
05.2020 - 09.2021
HIGH SCHOOL DIPLOMA - undefined
Oakdake High School
KINESIOLOGY CANDIDATE -
McDaniel College
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