Abby Tracy
Corinth,ME
Summary
Dedicated and reliable with over 6 successful years of clerical experience in busy, sometimes stressful environments; achieving superior levels of administrative effectiveness. Will offer strong skills in case file management and communication. A well-organized, quick learner that is committed to delivering high quality results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Office Associate II
Mountain View Correctional Facility
06.2020 - Current
- Submit weekly reclassification instruments for Medium housed residents; review custody level, disciplines, programming and education.
- Maintain a high level of resident confidentiality, following strict policies, and recommendations.
- Register residents who are releasing with Problematic Sexual Behavior offenses with the Sex Offender Registry.
- Continuously build rapport with residents and practice the Maine Model of Care.
- Plan and organize events for staff and residents.
- Help with facility searches, specifically the Maine State Prison search - responding to emergency situations.
- Coordinate with outside agencies to allow for residents to engage in extra programming opportunities
- Meet with residents and work to resolve conflicts regarding Good Time or Jail Time Credits.
- Work within resident records
- Record and distribute Unit Treatment Team meeting agendas and minutes
- Calculate daily reports
- Manage Records Room
- Answer and direct phone calls.
Visitor Center Supervisor
Piscataquis Chamber Of Commerce
03.2019 - 03.2020
- Assistant to the Director
- Applied strong leadership talents and problem-solving skills to maintain efficiency and organize workflows.
- Greet and assist community members whom enter the building
- Organize community events
- File membership paperwork
- Monitor and update social media platforms
- Answer and direct phone calls
Unit Secretary
Eastern Maine Healthcare Systems
10.2017 - 03.2019
- Managed incoming calls and directed to appropriate departments.
- Maintained patient confidentiality in line with HIPAA regulations.
- Performed various administrative tasks by filing, copying and faxing documents.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Lead Front Desk Clerk
PRYMCA
10.2016 - 10.2017
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained clean and organized front desk areas to uphold polished company image.
Infant Room Teacher
READY SET GROW
08.2015 - 08.2016
- Lead the daily routine and schedules of infants from ages 3 months - 1 year
- Maintained confidentiality of children, family information and staff.
- Cultivated professional relationships with parents and families, establishing availability for parent conferences when necessary.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs and reading to children.
Dietary Aide
Hibbard Nursing Home
11.2013 - 08.2015
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Delivered nourishment and supplements to nurse station for distribution to specific residents.
Education
Associate of Science - Criminal Justice
Washington County Community College
Calais, ME04.2025
Diploma -
Foxcroft Academy
Dover-Foxcroft, ME06.2013
Skills
- Microsoft Excel
- Google Docs
- Communications
- Teamwork
- Reliable
- Critical Thinking
- Time Management
- Multitasking capabilities
Certification
CPR Certification
First Aid Certification
Timeline
Office Associate II
Mountain View Correctional Facility
06.2020 - Current
Visitor Center Supervisor
Piscataquis Chamber Of Commerce
03.2019 - 03.2020
Unit Secretary
Eastern Maine Healthcare Systems
10.2017 - 03.2019
Lead Front Desk Clerk
PRYMCA
10.2016 - 10.2017
Infant Room Teacher
READY SET GROW
08.2015 - 08.2016
Dietary Aide
Hibbard Nursing Home
11.2013 - 08.2015
Associate of Science - Criminal Justice
Washington County Community College
Diploma -
Foxcroft Academy
Similar Profiles
Kyle NewtonKyle Newton
K9 Corporal at Mountain View Correctional FacilityK9 Corporal at Mountain View Correctional Facility
PAULA GREGGPAULA GREGG
CLINICAL PSYCHOLOGIST at California Medical Facility, Correctional FacilityCLINICAL PSYCHOLOGIST at California Medical Facility, Correctional Facility
Jennifer SebringJennifer Sebring
Receptionist/Assistant Office Manager/Treatment Coordinator at Mountain View/Sky View DentalReceptionist/Assistant Office Manager/Treatment Coordinator at Mountain View/Sky View Dental
Scott MartinScott Martin
Farmer's Assistant at Ripley FarmFarmer's Assistant at Ripley Farm
Alexis WhittyAlexis Whitty
EMT-Basic at Casco Bay Ambulance ServiceEMT-Basic at Casco Bay Ambulance Service