Summary
Work History
Education
Skills
Timeline
Generic

Abby Vosse

Freeburg,IL

Summary

Proven leader in food service and retail management, excelling at inventory control and staff development. At Freeburg District 70, I spearheaded cost-saving strategies and enhanced team productivity, significantly improving customer satisfaction. Expert in sanitation standards and customer service, my approach consistently delivers outstanding results without exceeding budgetary constraints.

Work History

Food Service Director

Freeburg District 70
Freeburg, Illinois
07.2015 - Current
  • Managed budgets effectively, controlling costs through efficient inventory management and supplier negotiations.
  • Oversaw daily operations in the kitchen, ensuring timely meal preparation and delivery for large-scale events or busy dining periods.
  • Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.
  • Monitored food quality and freshness during all stages of preparation, storage, and service to ensure consistently excellent dining experiences for guests.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed a strong team atmosphere within the kitchen staff, enhancing productivity and employee retention rates.
  • Developed strategies for minimizing waste during food preparation processes by utilizing proper portioning techniques and reusing ingredients when appropriate.
  • Implemented a system for tracking inventory levels accurately, preventing shortages or overstock situations that could impact service quality.
  • Increased employee engagement by fostering positive relationships among team members and addressing concerns proactively.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Developed strategies to improve food service levels for busy facility handling Number meals each day.
  • Self-motivated, with a strong sense of personal responsibility.

Retail Supervisor

St. Luke’s Hospital
Chesterfield, MO
05.2005 - 06.2015
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences.
  • Trained new employees on store policies, procedures, and sales techniques to enhance their performance.
  • Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas.
  • Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly.
  • Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic.
  • Processed exchanges, refunds and team member purchases to keep cashiers focused on efficiently checking out regular customers.

Store Manager

Papa Murphys Pizza
St Louis, Missouri
07.2002 - 05.2005
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

Education

High School Diploma -

Mehlville High School
St Louis, MO
06.2001

Skills

  • Ordering and purchasing
  • Staff training and development
  • Sanitation standards
  • Staff leadership
  • Inventory management
  • Sales planning
  • Teamwork
  • Customer service

Timeline

Food Service Director

Freeburg District 70
07.2015 - Current

Retail Supervisor

St. Luke’s Hospital
05.2005 - 06.2015

Store Manager

Papa Murphys Pizza
07.2002 - 05.2005

High School Diploma -

Mehlville High School
Abby Vosse