Abby Whittaker
Sulphur
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Inside Sales Representative
Rexel USA
Sulphur
11.2024 - Current
- Managed customer accounts and maintained relationships to drive product sales.
- Provided timely responses to client inquiries and resolved any issues promptly.
- Provided customers with product information, pricing and availability.
- Followed up on pending orders and inquiries in a timely manner.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Cultivated and strengthened customer relationships to drive revenue growth.
- Coordinated with logistics team to ensure timely delivery of products to customers.
Production Administrator
The Grounds Guys of Lake Charles
Lake Charles
04.2024 - 11.2024
- Collaborated with management team to develop production scheduling plans that meet customer requirements.
- Resolved conflicts between departments concerning resource allocation for projects within tight deadlines.
- Processed employee records, applications, reports, and other HR documents with accuracy and confidentiality.
- Coordinated employee schedules and set dates for company meetings and appointments.
- Processed invoices, purchase orders and other documents accurately and efficiently.
- Reviewed incoming requests for service or materials ensuring accuracy of order details before processing.
- Participated in management meetings to discuss new directives and offer insights and suggestions to improve procedures.
- Acted as a liaison between customers and clients and internal departments regarding inquiries or problems.
- Created or maintained database of customer accounts.
- Developed strong customer relationships and loyalty through effective communication.
- Updated and maintained database with accurate customer information and timely data entry.
Office Manager
Angelico Construction
Sulphur
08.2022 - 02.2024
- Organized and maintained filing systems for project documentation and contracts.
- Assisted in budgeting processes by tracking office expenses and purchases.
- Communicated with vendors to negotiate contracts and manage supplies inventory.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Coded and entered daily invoices with in-house accounting software.
Office Administrator
Abraxas Youth and Family Services
Waynesboro
11.2017 - 03.2020
- Executed record filing system to improve document organization and management.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed high volumes of paperwork, ensuring timely processing of client documents and maintaining accurate records.
Education
Bachelor of Arts -
Ashford University
CA05-2019
High School Diploma -
Sulphur High School
Sulphur, LA08-2014
Skills
- Administrative oversight
- Proficient in QuickBooks
- Invoicing - A/P, A/R
- Timesheet auditing
- Multitasking abilities
- Microsoft Office
- Word
- Excel
- Organizational skills
- Time management
- Scheduling
- Attention to detail
Timeline
Inside Sales Representative
Rexel USA
11.2024 - Current
Production Administrator
The Grounds Guys of Lake Charles
04.2024 - 11.2024
Office Manager
Angelico Construction
08.2022 - 02.2024
Office Administrator
Abraxas Youth and Family Services
11.2017 - 03.2020
Bachelor of Arts -
Ashford University
High School Diploma -
Sulphur High School
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