Abby Wilson
Leonard,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Porter
Bob Tomes Ford
McKinney , Texas
2024.07 - Current
- Maintained inventory of necessary supplies.
- Traveled to houses or vendors to pick up cars.
- Performed basic maintenance and cleaning.
- Drove vehicles to different areas of dealership to meet display standards.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Maintained clean and tidy appearance in reception, waiting areas and hallways.
- Moved and worked with vehicles to support sales activities.
Server
The Rock Yard Tavern
Trenton , Texas
2023.11 - 2024.07
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Operated POS terminals to input orders, split bills and calculate totals.
- Trained new employees on restaurant procedures and plating techniques.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Addressed complaints to kitchen staff and served replacement items.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Greeted customers, answered questions and recommended specials to increase profits.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Provided exceptional service to high volume of daily customers.
- Completed cleaning duties by sweeping and mopping floors, wiping tables, and tidying up server stations.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Loan Car Assistant
Bob Tomes Ford
McKinney , Texas
2022.04 - 2023.06
- Gathered and sorted data for loan cars in reports and files.
- Used scheduling software to delegate resources and manage calendars.
- Executed record filing systems to improve document management and organization.
- Coordinated repairs for office equipment to keep equipment functional and running.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
- Obtained signatures for financial documents and internal and external invoices.
- Answered incoming calls and recorded accurate messages.
- Answered phones and routed voicemails to respective employees.
- Assisted with set up for putting customers into loan cars.
- Encouraged and improved cross-department internal communication.
- Maintained front desk to provide positive first impression.
Volleyball Coach
Elevate Volleyball Club
Allen , Texas
2020.11 - 2021.01
- Encouraged team members to become stronger, more agile athletes and more successful competitors through focus, effective training and proper nutrition.
- Readied team to compete in tournaments and other special events.
- Mentored players one-on-one on blocking and spiking issues to boost confidence.
- Coached individuals between ages 12 and 13 on volleyball techniques.
- Assessed player abilities and assigned positions according to individual strengths.
- Showed athletes proper methods for spiking and serving ball to avoid injuries.
Education
High School Diploma -
Leonard High School
Leonard, TX2021-04
Skills
- Customer Service
- Work Planning and Prioritization
- Strong Work Ethic
- Punctual and Dependable
- General Labor
- Critical Thinking
- Ensuring customer satisfaction
- Materials Transport
Affiliations
I love keeping my mind healthy by studying my bible daily. I also enjoy running and working out during the week.
Accomplishments
- Volleyball MVP
Timeline
Porter
Bob Tomes Ford
2024.07 - Current
Server
The Rock Yard Tavern
2023.11 - 2024.07
Loan Car Assistant
Bob Tomes Ford
2022.04 - 2023.06
Volleyball Coach
Elevate Volleyball Club
2020.11 - 2021.01
High School Diploma -
Leonard High School
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