Abby Yoder
Granger,IN
Summary
Dear Hiring Manager,
I am writing to express my keen interest in the educator position. With over 5 years of experience in customer service and a solid background as an Independent esthetician, I am excited about the opportunity to bring my expertise to your team.
In my recent role as an Independent esthetician, I honed my skills in Customer Service Management, Sales Techniques, Time Management, and Communication Skills. My experience has equipped me with the ability to handle various customer service scenarios and effectively solve problems to enhance guest satisfaction.
I pride myself on being attentive to details, communicative, and solution-oriented. These strengths, combined with my professional skills, enable me to significantly contribute to client satisfaction and team work.
I look forward to the possibility of discussing how I can contribute to your team.
Thank you for considering my application.
Abby Yoder
Overview
5
5
years of professional experience
Work History
Independent Esthetician
Abby Yoder
Granger, IN
06.2023 - Current
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
- Stocked treatment rooms with proper supplies.
- Welcomed clients arriving for appointments.
- Flexibly worked evenings and weekends
- Sales
- Collaborated with team members to create an inviting atmosphere, ensuring a positive experience for all clients.
Dispatcher
Iosco County Central Dispatch
Tawas City, MI
10.2021 - 03.2022
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
- Promoted teamwork among colleagues by proactively assisting others when needed.
Sales Associate
Rue 21
Foley, AL
10.2019 - 06.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Eddie Bauer
West Branch, MI
04.2019 - 10.2019
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Esthetics - Skin Anatomy And Business
Kirtland Community College
Grayling, MI04.2023
Skills
Customer Service
Teamwork and Collaboration
Time Management
Listening Skills
Multi-tasking strength
Goal-Oriented
Relationship building
Retail Sales
Client Needs Assessment
Guest services expertise
Product Promotions
Flexible Schedule
Cash Register Operation
Stocking and Receiving
Timeline
Independent Esthetician
Abby Yoder
06.2023 - Current
Dispatcher
Iosco County Central Dispatch
10.2021 - 03.2022
Sales Associate
Rue 21
10.2019 - 06.2021
Sales Associate
Eddie Bauer
04.2019 - 10.2019
Esthetics - Skin Anatomy And Business
Kirtland Community College