Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Abby Carolino

Valencia,CA

Summary

Developed strong customer service and administrative skills in fast-paced, client-focused environment. Excels in communication, organization, and managing multiple tasks simultaneously. Seeking to transition to new field where these skills can be effectively utilized and further developed.

Overview

1
1
year of professional experience

Work History

Front Desk Receptionist

Henry Mayo Fitness and Health
08.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Developed strong working relationships with team members, fostering a positive work environment.
  • Assisted in coordination of company events, contributing to successful and well-organized functions.
  • Resolved customer problems and complaints.

HR Intern

Polyphase System Inc.
05.2024 - 07.2024
  • Managed confidential personnel files, maintaining accuracy and upholding strict privacy standards.
  • Streamlined recruitment processes for increased efficiency in talent acquisition efforts.
  • Processed payroll accurately and timely, ensuring all employees were compensated fairly for their work contributions.
  • Created and updated tracking spreadsheets using MS Excel.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Developed and implemented onboarding and orientation programs for new employees.

Education

High School Diploma -

Valencia High School
Valencia, CA
05-2024

Skills

  • Customer service
  • Attention to detail
  • Time management
  • Listening skills
  • Cash handling
  • Telephone etiquette
  • Data entry
  • Problem-solving skills
  • Team collaboration
  • Hospitality services
  • Initiative-taking
  • Scheduling

Languages

Tagalog
Native or Bilingual

Interests

  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Gym Workouts
  • Basketball
  • Music
  • Crafting and DIY Projects
  • Fashion
  • Hiking
  • Surfing
  • Cooking & Baking


Timeline

Front Desk Receptionist

Henry Mayo Fitness and Health
08.2024 - Current

HR Intern

Polyphase System Inc.
05.2024 - 07.2024

High School Diploma -

Valencia High School

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