Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Abbygail Marshall

Benson,AZ

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills

Overview

9
9
years of professional experience
1
1
Certification

Work History

Server/Cook

Waffle House
10.2024 - 05.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Paralegal

United States Air Force
10.2022 - 07.2024
  • Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
  • Prepared legal briefs, motions, and pleadings.
  • Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
  • Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
  • Assisted counsel in preparing answers, providing documentation, and information for discovery request.
  • Edited and proofread legal documents to verify accuracy.
  • Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.

Front of House Employee

Culver's Restaurant
07.2016 - 07.2018
  • Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
  • Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
  • Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
  • Performed opening and closing duties diligently, ensuring the restaurant was ready for optimal operations each day.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Trained new front of house employees on company policies, menu knowledge, and customer service techniques for seamless integration into the team.

Education

No Degree - Culinary Arts

AB Tech Community College
Asheville, NC

MBA - Business

Cochise College
Douglas, AZ
05-2028

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Customer service
  • High volume dining
  • Service prioritization
  • Dining area maintenance
  • Sanitation and food safety

Certification

ServSafe Certification, December 13th, 2024 - December 13th, 2025

Timeline

Server/Cook

Waffle House
10.2024 - 05.2025

Paralegal

United States Air Force
10.2022 - 07.2024

Front of House Employee

Culver's Restaurant
07.2016 - 07.2018

No Degree - Culinary Arts

AB Tech Community College

MBA - Business

Cochise College

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Abbygail Marshall