Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jennifer Santiago

Bensenville,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

16
16
years of professional experience

Work History

Accounts Clerk

Big Rock Supply
03.2022 - Current
  • Enhanced financial accuracy, maintaining detailed records of all transactions and bank deposits.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Strengthened financial operations by conducting bank reconciliations and financial reporting.
  • Streamlined accounts payable processes by implementing an efficient digital filing system.
  • Maintained accurate and complete documentation to facilitate accounting and filing functions.
  • Ensured prompt payment of invoices, negotiating with vendors to secure favorable terms and discounts.
  • Assessed data and information to verify entry, calculation, and billing code accuracy.
  • Streamlined bookkeeping procedures to increase efficiency and productivity.
  • Completed accurate bank reconciliations, identifying errors and rectifying any discrepancies promptly.
  • Set up and updated Excel spreadsheets to track financial data.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
  • Improved invoice processing times with the utilization of accounting software for accurate data entry.
  • Matched purchase orders with invoices and recorded necessary information.
  • Input financial data and produced reports using Open Systems (OSAS)
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Exercised leadership capabilities by successfully motivating and inspiring others.

OTR Driver

Elite Expediters
03.2020 - 02.2022
  • Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Charted out upcoming routes with GPS technology and maps.
  • Transported freight via Ford Transit trucks between many cities on weekly cycle.
  • Completed accurate paperwork for each delivery, streamlining the billing process and reducing errors.
  • Demonstrated adaptability by adjusting schedules as needed to accommodate changes in weather or road conditions.
  • Maximized load safety by balancing, securing, and weighing products.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
  • Made sure that deliveries were on time for scheduled appointments.
  • Reduced fuel costs through effective route planning and energy-efficient driving techniques.
  • Assisted in loading and unloading cargo, maintaining proper weight distribution for secure transportation.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Managed multiple pick-ups/deliveries per day while staying organized amid fluctuating priorities.
  • Kept meticulous logs of correspondence with customers and freight recipients.

Manager of Operations

Athena Limousine
06.2008 - 01.2020
  • Evaluated employee performance regularly, promoting professional growth opportunities through coaching methods.
  • Maintained rides in a timely matter.
  • Made sure all drivers were up and on the way to pickup location.
  • Managed a fleet of 35 drivers.
  • Payroll preparation weekly.
  • Negotiated favorable contracts with vendors, securing competitive pricing arrangements that benefited the organization''s bottom line results.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Ensured timely salary disbursements for employees, maintaining strict adherence to company policies and deadlines.
  • Maintained up-to-date knowledge of changes in labor laws affecting payroll administration to ensure ongoing compliance.
  • Maintained confidentiality of employee records and payroll information.
  • Maintained employee confidence and protected payroll operations by keeping information confidential.
  • Reduced errors in payroll calculations with meticulous attention to detail and thorough data verification.
  • Completed payroll accurately and timely to meet employee expectations.

Education

GED -

Steinmetz College Pre
Chicago, IL
05.1999

Skills

  • Accounts Payable and Receivable
  • Financial software
  • Purchase Orders
  • GL accuracy
  • Reports Reconciliation
  • Bookkeeping Principles
  • Customer Relations
  • Data Entry and 10-Key
  • Information gathering and analysis
  • Payment Tracking Systems
  • Budget Control
  • Quality Assurance
  • Management Team Building
  • Goal Setting
  • Payroll Administration and Timekeeping
  • Staff Scheduling
  • Cargo-Specific Procedures
  • Accurate record keeping
  • Customer-Oriented
  • Route Planning
  • Map Reading
  • Load securing proficiency

Timeline

Accounts Clerk

Big Rock Supply
03.2022 - Current

OTR Driver

Elite Expediters
03.2020 - 02.2022

Manager of Operations

Athena Limousine
06.2008 - 01.2020

GED -

Steinmetz College Pre

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Jennifer Santiago