ABC XYZ
Summary
Detail-oriented Software Quality Assurance Engineer with extensive experience in both manual and automated testing. Proven ability to analyze software throughout development phases to identify and resolve issues, delivering effective solutions through strong communication and technical understanding. Seeking to leverage skills in a growth-oriented position.
Overview
10
10
years of professional experience
Work History
Quality Engineer
pov Inc.
07.2019 - 02.2025
- Ensured the quality of multiple Workforce Management products at symplr using Agile processes, resulting in low critical incidents post-release.
- Designed, automated, and executed UI test cases; documented and maintained 200+ automation test scripts that enhanced release efficiency and product quality.
- Led team in designing and implementing API automation framework, minimizing manual intervention in API health checks and data validations.
- Designed and implemented performance testing using JMeter, Pendo, and Datadog applications.
- Supported AWS migrations of multiple Workforce Management products.
- Mentored new hires and contractors enabling rapid onboarding with company technologies.
- Participated in regular project grooming sessions with developers and product managers to define scope, manage backlog, and predict sprint velocity for timely feature releases across multiple products.
- Participated in late-night releases and maintenance windows with the DevOps team to ensure system stability.
Technical Support Engineer
Elk Inc.
02.2018 - 07.2019
- Collaborated with clients and customer support to resolve issues promptly, ensuring high customer satisfaction.
- Analyzed, debugged, and proposed fixes for client-reported issues in full-stack applications.
- Built websites and manipulated applicant data using RESTful APIs, enhancing user experience and streamlining processes.
- Automated internal processes by creating utilities with JavaScript, HTML, CSS, Bootstrap, and ColdFusion, improving efficiency.
- Created complex SQL scripts in SSMS and SSRS, enhancing data import/export processes.
Web developer
Elk Inc.
03.2016 - 02.2018
- Built, tested, deployed, and maintained customized careersites for clients using HTML5, jQuery, and Bootstrap.
- Implemented integrations with 3rd party vendors and internal products, improving overall site functionality.
- Conducted QA and acceptance testing for new features, ensuring high-quality deliverables.
- Collaborated with clients and support teams to troubleshoot reported issues, facilitating timely resolutions.
UI developer
Pio Inc.
06.2015 - 03.2016
- Developed responsive user interfaces for web applications using HTML, CSS, and JavaScript.
- Designed user-friendly responsive layouts for various screen resolutions, optimizing browsing experience.
- Developed Vehicle Reservation module for Hertz website, enhancing cross-platform user interfaces.
- Collaborated with designers to create intuitive layouts and engaging user experiences.
- Conducted usability testing to gather feedback and enhance interface functionality.
Education
M.S. - Computer Science
IndiaIndia
Bachelor of Technology - Computer Science
IndiaIndia
Skills
- API automation
- Automation testing
- Performance testing
- Quality assurance
- Agile methodologies
- Development lifecycle
- SQL and NoSQL
- JavaScript and TypeScript
- Python and Groovy
- C# and Java
- Selenium and BrowserStack
- JMeter and ReadyAPI
- Postman and Swagger
- ADO and Visual Studio
- JIRA and TFS
- SSMS and SSRS
- Visual Studio Code
- Git and Version Control
- RWD and Bootstrap
- JSON and XML
- Troubleshooting
- Performance analysis
- Validation techniques
- Documentation standards
- Technical writing
- Mentoring
- Teamwork
Timeline
Quality Engineer
pov Inc.
07.2019 - 02.2025
Technical Support Engineer
Elk Inc.
02.2018 - 07.2019
Web developer
Elk Inc.
03.2016 - 02.2018
UI developer
Pio Inc.
06.2015 - 03.2016