Abcdey De Los Reyes
San Antonio
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
5
5
years of professional experience
Work History
Customer Service Associate Cashier
Ollies Bargain Outlet
San Antonio
10.2024 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Maintained clean and orderly checkout areas by sanitizing registers, emptying trash cans, and organizing candy racks.
- Calculated tills at the beginning of the shift with starting money, and balanced and reconciled the register, addressing financial discrepancies, refunds, and account deferrals.
- Collected credit card and cash payments to complete transactions for customer orders.
- Recommended, selected, located, and obtained products to meet customer needs.
- Handled customer complaints and concerns promptly, escalating complex issues to the direct supervisor for quick resolution.
- Refilled and rotated items on shelves to maintain a well-stocked inventory.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Greeted customers upon arrival and assisted them with their inquiries.
- Trained and mentored new cashiers to maximize performance with skilled, efficient, and knowledgeable team members.
Cashier
Raising Cane's
San Antonio
08.2020 - 06.2021
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Followed company security procedures for handling large sums of money.
- Ensured cleanliness of checkout area, encompassing countertops, registers, windowsills, and floors.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Thomas Jefferson High School
San Antonio, TX06-2022
currently enrolled
St. Philip's College
San Antonio, TXSkills
- Multitasking Abilities
- Product restocking
- Training and mentoring
- Patience and composure
- Customer assistance
- Customer service
- Cash handling
- Customer relationship management
- Attention to detail
- Problem solving
- Effective communication
- Strong work ethic
Languages
English
Full Professional
Spanish
Limited
Timeline
Customer Service Associate Cashier
Ollies Bargain Outlet
10.2024 - Current
Cashier
Raising Cane's
08.2020 - 06.2021
High School Diploma -
Thomas Jefferson High School
currently enrolled
St. Philip's College
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