Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Abdalaziz Darnemer

Willis,MI

Summary

Experienced with leading restaurant teams to achieve operational excellence and customer satisfaction. Utilizes strong organizational and leadership skills to manage diverse tasks and resolve conflicts. Track record of implementing effective cost-control measures and enhancing service quality.

Professional hospitality leader with proven track record in managing high-performance teams and driving customer satisfaction. Skilled in operational management, staff training, and budget oversight. Known for adaptability, strong problem-solving abilities, and focus on achieving results through collaborative efforts. Consistently delivers exceptional dining experiences while maintaining high standards and efficiency.

Qualified General Manager with strong background in managing high-volume restaurant operations. Successfully led teams to deliver exceptional service and maintain high standards of quality and efficiency. Demonstrated expertise in inventory management and cost control.

Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development.

Overview

13
13
years of professional experience
1
1
Certification

Work History

General Manager

Ahmos Gyro & Deli
05.2015 - Current
  • -Schedule and direct staff in daily work assignments to maximize productivity.
  • -Built sales forecasts and schedules to reflected desired productivity targets.
  • -Kept updated records of contracts.
  • -Satisfaction of all involved parties.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed diverse team of professionals, fostering positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
  • Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
  • Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Set clear expectations and created positive working environment for employees.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Boosted restaurant revenue by implementing innovative marketing strategies and promotions.
  • Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
  • Ensured compliance with health and safety regulations, maintaining safe environment for both staff and customers.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Coordinated with catering staff to deliver food services for special events and functions.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
  • Maximized quality assurance by completing frequent line checks.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Assistant Manager

Quiznos Sub
04.2014 - 05.2015
  • -Maintain daily records of all transaction.
  • -Assisted with recruitment and training of new staff.
  • -Sticked and restocked inventory when shipments were received.
  • -Delivered excellent customer service by greeting and assisting each customer.
  • Supervised all areas of restaurant to keep it clean and well-maintained.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.
  • Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
  • Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Cook and Shift Manager

Ahmos Gyro
05.2013 - 04.2014
  • -Manage inventory for all shifts and ordered supplies.
  • -Organized staff schedules and workloads to maximize productivity.
  • -Deep cleaned kitchen at restaurants closing each night.
  • -Ensure total satisfaction from all guest.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Communicated closely with servers to fully understand special orders for customers.

Assistant Cook, Cashier, and Prep

Ahmos Gyro
06.2012 - 05.2013
  • -Assisted with preparations of cooking menu items.
  • -Maintained kitchen equipments and utensils.
  • -Prepared salads, dressings and desserts.
  • -Maintained records of prepared foods and managed inventory.
  • Prepared food orders to support waitstaff and other team members.
  • Upheld strict cleanliness standards by regularly sanitizing all surfaces and equipment within kitchen area.
  • Enhanced kitchen efficiency by streamlining food preparation processes and maintaining clean workspace.
  • Adapted quickly to menu changes and special dietary requests from customers, ensuring guest satisfaction.
  • Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
  • Utilized excellent organizational skills to prioritize tasks effectively, ensuring a smooth workflow in the kitchen.
  • Demonstrated strong attention to detail while plating dishes, enhancing the overall presentation of each meal.
  • Improved customer satisfaction with well-prepared dishes that met dietary restrictions and preferences.
  • Maintained high standards of food quality by conducting regular checks on ingredients for freshness and suitability.

Education

High School Diploma -

Central Acadmey Ann Arbor
Ann Arbor, Michigan
05-2012

Skills

  • -Bilingual (English/Arabic)
  • -Inventory Management familiarity
  • -Focused and disciplined
  • Food safety
  • Customer engagement
  • Health code compliance
  • Pre-shift walk-through
  • Facility maintenance
  • Food preparation
  • Sanitation standards
  • Operations management
  • POS system
  • Passion for customer satisfaction
  • Supervisory skills
  • Point of sale (POS) system operation
  • Kitchen equipment operation and maintenance

Accomplishments

  • Supervision - Supervised sales team to monitor sales activity and goal achievement.
  • Staffing - Worked directly with Human Resources to streamline hiring and onboarding process.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

ServSafe Food Certification

Languages

Arabic
Native or Bilingual

Timeline

General Manager

Ahmos Gyro & Deli
05.2015 - Current

Assistant Manager

Quiznos Sub
04.2014 - 05.2015

Cook and Shift Manager

Ahmos Gyro
05.2013 - 04.2014

Assistant Cook, Cashier, and Prep

Ahmos Gyro
06.2012 - 05.2013

High School Diploma -

Central Acadmey Ann Arbor

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