ABDALLA CHAABAN
Chicago,IL
Summary
Dynamic and detail-oriented energy modeling analyst with extensive experience in analyzing and forecasting energy consumption trends, including energy reductions. Additionally, a dedicated engineer in the sustainability sector, conducting various experiments with renewable energy sources. A motivated Senior Sales Associate with years of experience managing client accounts and transactions, adept at multitasking and possessing strong organizational skills. Thrives in fast-paced, deadline driven environments, recognized for exceptional relationship-building and communication abilities that enhance team dynamics. Committed to training staff to maintain high standards, optimizing customer experiences and maximizing profits. Attention to detail that elevates brand standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Specialist
Apple Inc.
08.2025 - Current
- Deliver exceptional customer experiences by understanding needs, identifying ownership opportunities, and presenting relevant Apple products and services.
- Maintained up to date knowledge of Apple’s products, services, and in-store sales processes to provide accurate guidance to the customers.
- Supported team members across departments by sharing product expertise and assisting with customer ownership opportunities.
- Ensured accuracy and adherence to company policies and procedures in all customer interactions.
- Contribute to an inclusive environment by demonstrating respect, curiosity, and commitment to Apple’s values of diversity and inclusion.
Baggage Service Officer And Ticket Agent
Menzies Aviation - Frontier
11.2024 - Current
- Prepare and maintain accurate records of lost or delayed baggage, including incident reports and claims forms.
- Complete paperwork and submit it for further processing or investigation as required by the airline or airport authority.
- Record and update baggage status in the airline's baggage system and ensure all tracking information is accurate.
- Monitor and oversee the safe loading, unloading, and transportation of passenger baggage.
- Assist in coordinating baggage movement through various airport systems.
- Supervise the baggage carousel and assist passengers in retrieving their luggage.
- Assist passengers who have reported lost or delayed baggage, ensuring all relevant details are captured accurately and make necessary arrangements for delivery once located.
- Help passengers to book their tickets, check-in and finally board into the flight.
- Collaborated with team members to ensure compliance with safety regulations.
Sales Associate
Ralph Lauren
11.2024 - 12.2024
- Greet customers warmly as they enter the store and provide assistance in finding products that meet their needs.
- Actively promote sales by encouraging customers to purchase additional items or upgrades.
- Assist with stock replenishment, ensuring that the sales floor is fully stocked with products.
Energy Modeling Analyst
AESG Project Development Consultant LLC
02.2023 - 10.2024
- Analyze energy data to unveil patterns, inefficiencies, and opportunities for both cost savings and a reduction of the carbon footprint.
- Collaborate with diverse teams, including MEP, to bring energy-saving initiatives to life.
- Develop and oversee energy consumption models to estimate future energy needs and expenditures.
- Some of the notable projects undertaken:
- EXPO 2020 - DUBAI (UAE)
- AL MUKAAB - NEOM (KSA)
- OXAGON - NEOM (KSA)
- AMAALA HOTELS - RED SEA (KSA)
- DMCC UPTOWN - DUBAI (UAE)
- THE GROVE - YAS ISLAND (UAE)
- COMO RESIDENCES - DUBAI (UAE)
Sales Associate
Al Omran Trading LLC
06.2018 - 02.2023
- Drove growth in a high-pressured retail environment by consistently achieving store sales targets and KPIs
- Prospected construction projects through regular cold-calling and site visits that led into acquiring 4 new projects
- Maximized purchases by ensuring strategic placement of products and sales posters, contributing to the store being renowned for its aesthetic merchandising.
Operations Executive
Al Omran Trading LLC
12.2020 - 12.2021
- Developed strategic operations goals as ensuring the operations being carried out in an appropriate way
- Improved sales performance by managing the inventory work and barcoding system that increased the profit
- Enhanced the store's customer service.
Senior Project Leader
DEWA Research and Development Center, Mohammed Bin Rashid Solar Park
01.2020
- Experimented the sand grains effects on the solar panels using the dust and sand chamber in DEWA
- Managed to lead the team to work out effectively on the project in a very short period of time because of time management
- Did the experiment closely and documented the results with the team
- Wrote the literature review which helped us in doing final report of the experiment.
Education
Bachelor of Engineering - Sustainable and Renewable Energy Engineering
University of Sharjah
Sharjah, UAE12.2020
Skills
- IT Skills:
- SkySpeed Program
- GoNow Program
- Netracer Website
- Advanced knowledge of Microsoft Office (Excel, Word, PPT), General knowledge of AutoCAD
- IES VE Software, MATLAB, C, Tally System, Zoho inventory system, SAM simulator
- Leadership skills
- Multi-tasking skills
- Client relations
- Mentoring
- Time management
- Excellent communication
Affiliations
- University of Sharjah Sharjah, UAE BS in Sustainable and Renewable Energy Engineering Fall 2020, Topics Covered:
- Solar Energy.
- Wind Energy.
- Geothermal Energy.
- Biomass, Solar Thermal Energy.
- Energy Storage System.
- Hydropower Energy.
- Electrical Power.
Certification
- First place in Vex robotics. (2016)
- First Prize in the Sustainable and Renewable Energy Engineering competition in UNIVERSITY OF SHARJAH. (2017)
LANGUAGES
English, Arabic: Native language
Timeline
Specialist
Apple Inc.
08.2025 - Current
Baggage Service Officer And Ticket Agent
Menzies Aviation - Frontier
11.2024 - Current
Sales Associate
Ralph Lauren
11.2024 - 12.2024
Energy Modeling Analyst
AESG Project Development Consultant LLC
02.2023 - 10.2024
Operations Executive
Al Omran Trading LLC
12.2020 - 12.2021
Senior Project Leader
DEWA Research and Development Center, Mohammed Bin Rashid Solar Park
01.2020
Sales Associate
Al Omran Trading LLC
06.2018 - 02.2023
Bachelor of Engineering - Sustainable and Renewable Energy Engineering
University of Sharjah