Abdallah Abouhussein
Plano
Summary
Results-driven SAP MM/EWM Team Leader recognized for enhancing team performance through effective communication, conflict resolution, and training development. Committed to optimizing workflows and fostering collaboration to achieve strategic business goals.
Overview
13
13
years of professional experience
Work History
SAP MM/EWM Team Leader
Edraky
Cairo
10.2022 - Current
- Conducted team meetings to evaluate project progress and tackle issues.
- Collaborated with members to develop strategies for workflow improvement.
- Supported onboarding new team members by providing training resources.
- Communicated with upper management about team progress and challenges.
- Resolved conflicts among team members to maintain harmony and focus.
- Gathered feedback from staff to improve overall team performance and morale.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Facilitated presales activities to conduct demonstrations as requested for new prospects.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Package Solution Consultant SCM.MM
IBM Egypt
Giza
09.2021 - 10.2022
- Analyzed client requirements to design tailored package solutions.
- Collaborated with cross-functional teams to enhance service delivery processes.
- Developed documentation for system integration and implementation projects.
- Provided training and support to clients on software applications and tools.
- Facilitated workshops to gather user feedback and improve package offerings.
- Managed project timelines and deliverables to ensure client satisfaction.
- Researched industry trends to recommend innovative solutions for clients.
- Maintained strong client relationships through regular communication and follow-ups.
- Analyzed customer requirements and developed functional designs for customizations, extensions, and interfaces.
SAP MM Team Leader
Edraky
Cairo
12.2012 - 01.2020
- Led team meetings to discuss project goals and address challenges.
- Coordinated daily task assignments to ensure workflow efficiency.
- Mentored junior team members on best practices and procedures.
- Implemented process improvements to enhance team performance.
- Monitored project timelines and adjusted schedules as needed.
- Facilitated communication between departments to align objectives.
- Provided feedback on team performance during regular evaluations.
- Developed training materials to support staff skill development.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Participated in regular meetings with senior leadership to provide updates on team progress.
Education
Bachelor of Computer Science - Software Engineering
Higher Technological Institute
Egypt08-2008
Skills
- SAP MM
- SAP EWM
- Workflow optimization
- Client solution design
- System integration
- Team collaboration
- Process improvement
- Training development
- Conflict resolution
- Effective communication
- Feedback gathering
- Motivational leadership
- Performance evaluation
- Employee evaluation
- Staff training
- Feedback delivery
- Change management
- Issue resolution
- Employee training
- Deadline management
Languages
English
Full Professional
Arabic
Native/ Bilingual
References
References available upon request.
Timeline
SAP MM/EWM Team Leader
Edraky
10.2022 - Current
Package Solution Consultant SCM.MM
IBM Egypt
09.2021 - 10.2022
SAP MM Team Leader
Edraky
12.2012 - 01.2020
Bachelor of Computer Science - Software Engineering
Higher Technological Institute
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