Resourceful and hands-on operations professional with extensive experience managing high-volume restaurant environments. Proven ability to oversee daily operations, coordinate supply procurement, handle financial reconciliation, and support staff across roles to maintain seamless service. Skilled in problem-solving, vendor management, and fostering excellent customer experiences. Committed to improving workflow efficiency and supporting team success in fast-paced settings.
- Managed weekend operations at a high-volume restaurant, ensuring efficient service flow and resolving issues in real time.
- Conducted daily financial reconciliation using Excel, reviewing receipts and tracking cash flow to identify shortages or overages.
- Procured meats, produce, and supplies from vendors as needed, maintaining inventory levels and preventing service disruptions.
- Issued salary payments to staff and handled vendor payments, including writing checks and managing expense documentation.
- Supported front-of-house staff by greeting/seating guests, bussing tables, and taking large catering orders during peak hours.