Abdi 6122298250 Yusuf
Tukwila,WA
Overview
9
9
years of professional experience
Work History
Uber Partner
Uber Greenlight
Seattle, WA
12.2020 - Current
- Delivered packages to customers in a timely and efficient manner.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Adhered to company policies and procedures related to safety and security standards.
- Delivered goods and services to customers on time and in excellent condition.
- Utilized GPS to optimize routes and continuously meet estimated delivery times.
- Picked up clients from specific locations to transport and drop off at destinations.
- Saved fuel by leveraging GPS to identify faster routes.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Assisted passengers with loading luggage into the trunk of the car when needed.
Customer Service Cashier
Macy's Clackamas Town Center
Portland, OR
02.2015 - 11.2020
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Resolved customer complaints in a professional manner.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Complied with all health and safety regulations while performing job duties.
- Informed customers of in-store promotions or pricing specials.
- Adhered to social distancing protocols and wore mask or face shield.
- Established or identified prices of goods and services and tabulated bills with optical price scanners and cash registers.
Education
GED -
Portland Community College
Portland, OR02.2016
Skills
- Customer Engagement
- Vehicle Maintenance
- Time Management
- Schedule Management
- Safe Driving
- Customer Service
- Federal and State Driving Regulations
- Special Needs Passengers
- Commercial Drivers License CDL
- Customer Relationships
- Dispatcher Communication
- Time, Mileage, and Fuel Tracking
- Report Preparation
- Schedule Coordination
- Clean Driving Record
Languages
English
Professional
Swahili
Professional
Arabic
Professional
Accomplishments
- Created highly effective new program that significantly impacted efficiency and improved operations.
- Exceeded sales goals by average of [Number]% in [Year].
- Consistently maintained high customer satisfaction ratings.
Affiliations
- Member, Small Business Association (2008 - present)
- Member, Alumni Association
Timeline
Uber Partner
Uber Greenlight
12.2020 - Current
Customer Service Cashier
Macy's Clackamas Town Center
02.2015 - 11.2020
GED -
Portland Community College