ABDEL BAMIJOKO
Providence,RI
Summary
Experienced professional with a strong technical background in IT infrastructure management and technical operations. Recognized for maintaining system reliability and streamlining workflow processes. Highly regarded as a collaborative team player dedicated to achieving results and adapting to evolving requirements. Skilled in technical management and troubleshooting, known for reliability and flexibility in resolving complex issues.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Peer Coach
Western Governers University
04.2025 - Current
- Helped students navigate the university’s online platforms, including Outlook for email organization, Teams for collaboration, and Brightspace for course access.
- Troubleshooted common tech issues such as syncing Outlook calendars, accessing Teams meetings, or SharePoint file permissions.
- Created simple tutorials or walkthroughs showing how to use Teams for group work and SharePoint for sharing and managing documents.
- Guided peers in organizing their digital materials using Outlook folders, OneDrive, and SharePoint libraries.
- Introduced productivity tools and scheduling features within Outlook and Teams to help students manage deadlines and meetings effectively.
AI Training Specialist
Outlier Ai
09.2024 - Current
- Collected, cleaned, and labeled datasets to ensure training quality.
- Trained models, tested performance, and provided feedback for improvement.
- Detected and resolved errors, biases, and inconsistencies in AI outputs.
- Used programming, machine learning frameworks, and evaluation metrics effectively.
- Coordinated with teams and stayed updated on Ai advancements.
Administrator
3BQR the School of Excellence
02.2023 - 11.2024
- Spearheaded the development of educational modules using advanced computer applications, improving student engagement by 20%.
- Delivered tailored educational solutions to schools and individuals, increasing the adoption of tech-based learning programs.
- Led technology projects and activities, including the integration of digital tools to enhance classroom learning.
- Implemented digital filing systems to improve document retrieval and management.
- Provided IT recommendations based on analysis of administrative workflows.
Administrator
Elite International Schools
08.2020 - 09.2021
- Managed and maintained IT infrastructure, including hardware, software, and networks.
- Selected, implemented, and trained staff on educational technology tools and platforms.
- Streamlined administrative processes to enhance operational efficiency and support team objectives.
- Oversaw student information systems, ensuring data accuracy, privacy, and compliance.
- Followed policies to protect systems and promote safe online practices.
- Provided troubleshooting and IT support for staff, students, and parents.
IT Instructor
MY School International
08.2017 - 12.2019
- Teaching computer skills and digital literacy to students.
- Integrating technology into the classroom to enhance learning experiences.
- Providing technical support for staff and students.
- Managing school computers, equipment, and software.
- Assessed student performance and provided constructive feedback for improvement.
- Utilized multimedia resources effectively in presentations and lessons, increasing student interest in complex topics.
- Managed and maintained computer systems, equipment and mobile devices by troubleshooting hardware and software issues, cleaning out keyboards and wiping down computer surfaces.
- Integrated modern teaching tools and technology to improve learning outcomes.
Education
BBA - IT Management
Western Governors University
Salt Lake City, UT08-2026
IGCSE Diploma - undefined
Sudan International Grammar School
01.2017
Bachelor of Business Management -
Ostim Technical University
01.2023
COMPTIA A+ Training - undefined
Coursera
01.2024
Corporate Certifications - undefined
Corporate Finance Institute
01.2023
Skills
- Effective communication
- Quickly learns and applies new skills
- Customer service expertise
- Advanced skills in Microsoft Office applications
- Mobile technology proficiency
- Effective multitasking
- Collaborative teamwork skills
- IT technical support
- Effective issue resolution skills
- Application setup
- Active listening
- Experienced with Mac operating systems
- Technical hardware diagnostics
LANGUAGES
English - Native
Arabic- Proficient
Turkish- Intermediate
Certification
- CompTIA A+ Training - Coursera
Timeline
Peer Coach
Western Governers University
04.2025 - Current
AI Training Specialist
Outlier Ai
09.2024 - Current
Administrator
3BQR the School of Excellence
02.2023 - 11.2024
Administrator
Elite International Schools
08.2020 - 09.2021
IT Instructor
MY School International
08.2017 - 12.2019
IGCSE Diploma - undefined
Sudan International Grammar School
COMPTIA A+ Training - undefined
Coursera
Corporate Certifications - undefined
Corporate Finance Institute
BBA - IT Management
Western Governors University
Bachelor of Business Management -
Ostim Technical University
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