AbdelHakim Bensadoun
United Towing
Philadelphia,PA
2
Languages
4
years of professional experience
Proactive Tow Truck Driver with a strong background in roadside assistance and towing equipment operation. Recognized for implementing process improvements that boost response times and for training new drivers on safety protocols, ensuring compliance and operational excellence.
Detail-oriented Tow Truck Driver with extensive experience in vehicle inspection and safe towing practices. Committed to maintaining high safety standards and providing exceptional customer support in high-stress situations.
Work History
Tow Truck Driver
8 Months- Adhered to all traffic laws and safety regulations while operating tow truck in diverse conditions.
- Implemented process improvements that enhanced response times and overall service efficiency.
- Trained new drivers on safe towing procedures and company protocols for effective operations.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Maintained accurate records of jobs completed, including vehicle information and incident details.
- Answered roadside assistance calls for tows and other vehicle support.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Secured vehicle to tow truck and checked all attachments for safe operation.
Tow Truck Driver
2 Years- Operated tow truck to safely transport vehicles from roadside incidents.
- Collaborated with dispatch team to efficiently respond to service requests and optimize routes.
- Conducted thorough vehicle inspections to ensure safety compliance and functionality.
- Provided exceptional customer service, assisting stranded motorists and addressing concerns effectively.
Maintenance Supervisor
1 Year 2 Months- Coordinated maintenance schedules, optimizing workflow and minimizing downtime across facilities.
- Supervised daily maintenance operations, ensuring compliance with safety standards and regulations.
- Trained staff on equipment usage and safety protocols, enhancing team efficiency and knowledge retention.
- Conducted routine inspections to identify areas for improvement, implementing corrective actions.
- Managed inventory of tools and supplies, streamlining procurement processes to reduce costs and waste.
- Developed preventive maintenance programs, improving equipment reliability and extending lifespan of assets.
Education
High School Diploma
Skills
Strong work ethic
Towing equipment operation
Customer service
Safe driving practices
Roadside assistance
Vehicle loading techniques
Organization and planning
Stress tolerance
Roadside assistance
Vehicle recovery expertise
Patience and empathy
Vehicle inspection
Safe load securing
Winch operation
Languages
French
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Tow Truck Driver
United Towing
11.2025 - CurrentRead More
Tow Truck Driver
Costal Motor Truck
09.2023 - 09.2025Read More
Maintenance Supervisor
RHF
06.2022 - 08.2023Read More
Mofdi Zakriya
High School Diploma
Read More