Summary
Work History
Education
Skills
Certification
Driverlicense
Internshipsandvolunteering
Personal Information
References
Languages
Timeline
Work Availability
Accomplishments
Work Preference
Software
ABDELMADJID SOUMAINE AHMAT

ABDELMADJID SOUMAINE AHMAT

Taylorsville,UT

Summary

Motivated IT career with a foundation in networking and system security, coupled with multilingual abilities in Arabic, French, and English. I hold multiple certifications in Cisco, CompTIA, and information security, along with practical experience in IT service management and sales. Eager to apply my skills in a dynamic work environment and contribute to achieving organizational goals. Strategic Information Technology Manager skilled in guiding navigation of modern technology. Accustomed to driving efficiency and effectiveness by developing, delivering and supporting strategic plans. Demonstrated skill in translating technical requirements to business solutions. Success record of building positive relationships with internal and external stakeholders.

Work History

Network Technician

IDBM & Services
Chad
10.2021 - 12.2024
  • Installed, configured, and maintained network systems
  • Provided technical support and troubleshooting for network issues
  • Managed security operations for computers in network, related systems and maintenance protocols.
  • Oversaw 10 desktops in Windows domain and installed firewalls to connect and protect users.

Sales Manager

ETS Laziz
Chad
09.2023 - 04.2024
  • Directed a team of sales professionals, ensuring sales targets were met and exceeded
  • Recruited, trained, and mentored staff in sales techniques and customer service
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
  • Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.

IT Service Manager

Global Business Consulting
Chad
11.2020 - 10.2021
  • Managed the IT department, overseeing network administration, system maintenance, and IT support
  • Implemented IT solutions that optimized business processes and increased operational efficiency
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.

Accountant

ETS Laziz
Chad
03.2023 - 09.2023
  • Managed accounts and handled sales for frozen products.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
  • Used advanced software to prepare documents, reports, and presentations.
  • Prepared and filed tax forms to meet needs of customers.
  • Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.

Education

Associate of Applied Science - Diploma in Cisco Certified Network Associate (CCNA

Hiit Plc Kano, Nigeria/Kano
01.2020

Associate of Applied Science - CompTIA Network+ Certification

Hiit Plc Kano, Nigeria / Kano
08.2020

GED -

Troubleshooting IT Center, Nigeria / Kano
11.2018

High School Diploma -

Baccalaureate in Literary Studies, Chad
07.2018

Skills

  • Network Configuration (Cisco Packet Tracer, Wi-Fi setup)
  • Database Management (MySQL, Microsoft Access)
  • System Installation (Windows, Linux)
  • CorelDRAW, PageMaker, and other design tools
  • IT Maintenance and Hardware Support
  • Multilingual: Fluent in Arabic, French, English, Hausa, and Spanish
  • Service Strategy
  • Team Collaboration
  • Documentation And Reporting
  • Application support
  • Network Administration
  • Excellent Communication
  • Effective Communication
  • Team building
  • Self Motivation
  • Interpersonal Skills

Certification

  • Basic and Advanced Security in the Field, United Nations Department of Safety and Security, New York, 01/2021
  • Information Security Awareness, United Nations Department of Safety and Security, New York, 01/2021
  • Ethics and Integrity at the United Nations, UK Knowledge Campus, New York, 02/2021
  • Business Entrepreneurship, 02/2021

Driverlicense

Class D

Internshipsandvolunteering

  • IT Security Intern, Airtel Chad, N'Djamena, Chad, 09/2020, Worked with the security coordination team to ensure the safety of network infrastructure.
  • Volunteer Teacher Assistant, Redwood Elementary School, Taylorsville, UT, 08/2024, Assisted kindergarten students in learning letter names and sounds, helping those new to the U.S. and learning English.

Personal Information

Nationality: Chadian

References

  • Abubakar Sani, HIIT Training Computer Center, Kano, Nigeria, +234 810 275 4747
  • Khaled Issam Mouftah, ETS Laziz, N'Djamena, Chad, +235 643 23215, kaldoissam04@gmail.com

Languages

Arabic
Native or Bilingual
French
Native or Bilingual
English
Full Professional
Spanish
Elementary

Timeline

Sales Manager - ETS Laziz
09.2023 - 04.2024
Accountant - ETS Laziz
03.2023 - 09.2023
Network Technician - IDBM & Services
10.2021 - 12.2024
IT Service Manager - Global Business Consulting
11.2020 - 10.2021
Hiit Plc Kano - Associate of Applied Science, Diploma in Cisco Certified Network Associate (CCNA
Hiit Plc Kano - Associate of Applied Science, CompTIA Network+ Certification
Troubleshooting IT Center - GED,
Baccalaureate in Literary Studies - High School Diploma,

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Accomplishments

One of the most challenging projects I managed was the migration of a large organization’s legacy systems to a cloud-based infrastructure. This complex endeavor required integrating multiple systems while ensuring minimal downtime.

To tackle this, I coordinated a cross-functional team, conducted thorough risk assessments, and developed a comprehensive migration plan. Initially, there was resistance from stakeholders regarding the change, but I facilitated workshops that clearly demonstrated the benefits, which helped secure their support.

As a result, we completed the migration ahead of schedule, achieving a 20% reduction in operational costs and significantly improving system performance and scalability. The successful transition not only enhanced user satisfaction but also positioned the organization for future growth. With several years of experience as an Information Technology Consultant, I have consistently led teams to implement innovative technology solutions that boost operational efficiency and drive business growth.

Work Preference

Work Type

Part Time

Location Preference

RemoteOn-Site

Important To Me

Team Building / Company RetreatsWork-life balanceWork from home optionHealthcare benefitsPaid time off

Software

Microsoft Office

Corel Draw

Page Maker

Packet tracer

Apple software

Intelligence Artificial

ABDELMADJID SOUMAINE AHMAT