Summary
Overview
Work History
Education
Skills
Timeline
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Abdelraheem Abdelraheem

Euless,TX

Summary

Dynamic Maintenance Technician with proven expertise at Great Wolf Lodge Grapevine, excelling in preventive maintenance and plumbing repairs. Adept at troubleshooting and implementing solutions, I enhance operational efficiency while fostering teamwork and communication.

Overview

26
26
years of professional experience

Work History

Maintenance Technician 1

Great Wolf Lodge Grapevine
03.2025 - Current


  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Followed safety protocols to minimize workplace accidents.
  • Installed new locks, door handles, and door closers.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
  • Reduced downtime by implementing preventive maintenance schedule.
  • Followed instructions from supervisor regarding daily job tasks and duties.

Amazon Warehouse Associate

Amazon Warehouse
09.2024 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Customer Service Representative, Gate Agent

Envoy Airlines
03.2024 - 08.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure.
  • Responded to customer requests for products, services, and company information.
  • Processed upgrades and standby requests, maximizing revenue opportunities for the airline while accommodating passenger needs.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Demonstrated strong knowledge of airline policies and procedures to ensure seamless gate operations.

Passenger Assistant

Prospect Airport Services
11.2022 - 02.2024

Helping elderly and disabled passengers on wheelchair get their destinations in the airport.

English Teacher

Egyptian Ministry of Education
03.1999 - 10.2022

Teaching ESL 'Grades 4-12' in Egyptian and Saudi schools

Education

Certificate of Technical Studies - HVAC

Lindsey-Cooper Refrigeration School
Irving, TX
05-2023

Bachelor of Arts - English Literature

Al Minya University
Al Minya, Egypt
05-1999

Skills

  • Preventive Maintenance
  • Hand tools
  • Parts replacement
  • Painting
  • Plumbing repairs
  • Lighting systems

Timeline

Maintenance Technician 1

Great Wolf Lodge Grapevine
03.2025 - Current

Amazon Warehouse Associate

Amazon Warehouse
09.2024 - Current

Customer Service Representative, Gate Agent

Envoy Airlines
03.2024 - 08.2024

Passenger Assistant

Prospect Airport Services
11.2022 - 02.2024

English Teacher

Egyptian Ministry of Education
03.1999 - 10.2022

Certificate of Technical Studies - HVAC

Lindsey-Cooper Refrigeration School

Bachelor of Arts - English Literature

Al Minya University